Simulator Support Officer

Airservices Australia; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Airservices Australia seeks a proactive Simulator Support Officer to join our ATC training team in Sydney on a 2-year fixed term. You will support delivery of realistic air traffic control simulation exercises and work closely with instructors and trainees to maintain operational readiness.

The role requires adaptability, strong communication, and solid computer literacy to create and adapt training scenarios in real time, with a rotating roster supporting our busy aviation training program.

Qualifications

• Demonstrated ability to assess information and make sound decisions in a fast-paced environment.
• Strong verbal and written communication skills.
• High level computer literacy and ability to learn new systems and technologies.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail with the ability to maintain accuracy under pressure.
• Aviation, Air Traffic Control, simulator operations or operational training experience will be highly regarded.
• Knowledge of aviation operations and radiotelephony phraseology is desirable

Responsibilities

• Support the delivery of Air Traffic Control simulation exercises used to train and maintain operational capability across Airservices.
• Work closely with instructors, trainees and operational stakeholders to perform simulator pilot and controller functions.
• Create realistic training scenarios and adapt simulations in real time to achieve training objectives.
• Deliver high-quality training experiences and maintain realistic simulation environments for operational success.

Skills

Communication

Attention to detail

Adaptability

Teamwork

Tools

Simulation software

Job description

• Play a vital role supporting Air Traffic Control simulation training
• 2-Years Fixed Term

Summary

Support the delivery of realistic air traffic control simulation training, contributing to aviation safety while working in a fast-paced operational environment.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep is helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

As a Simulator Support Officer, you will be part of a specialist team responsible for supporting the delivery of Air Traffic Control simulation exercises used to train and maintain operational capability across Airservices. Working closely with instructors, trainees and operational stakeholders, you will perform simulator pilot and controller functions, create realistic training scenarios and adapt simulations in real time to achieve training objectives.

The team is passionate about delivering high-quality training experiences and takes pride in providing realistic simulation environments that prepare Air Traffic Controllers for operational success.

This role involves working on a rotating roster to support operational requirements.

Please see the link below to view the full Position Description:

SSO _Sydney.pdf

The Person

You are a proactive and adaptable professional who enjoys working in a dynamic environment and can process multiple sources of information simultaneously. You communicate effectively, remain calm under pressure and have a strong attention to detail.

The successful applicant will have:

• Demonstrated ability to assess information and make sound decisions in a fast-paced environment.
• Strong verbal and written communication skills.
• High level computer literacy and ability to learn new systems and technologies.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail with the ability to maintain accuracy under pressure.
• Aviation, Air Traffic Control, simulator operations or operational training experience will be highly regarded.
• Knowledge of aviation operations and radiotelephony phraseology is desirable

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.