Administrative Specialist for Public Guardian Services

Department: Operations; Sydney; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible work options

Leave entitlements

Career development

Fitness Passport

Employee assistance program

Flu vaccinations

Job summary

NSW Trustee and Guardian is seeking an Administration Officer to provide essential clerical support within the Public Guardian division. The role involves handling high-volume correspondence, coordinating diaries and travel, drafting documentation, and maintaining secure records in a fast-paced, multi-location NSW environment.

Based in Sydney, Parramatta, Newcastle, Gosford, or Wollongong, the position offers a temporary full-time contract up to 30 April 2027 with salary ranging from 87,199 to

Qualifications

• Experience providing high-level administrative and clerical support
• Strong communication with stakeholders
• Ability to manage competing deadlines
• Sound judgement and interpretation of policies, procedures and guidelines

Responsibilities

• Providing high-level administrative and clerical support to internal and external stakeholders
• Managing high-volume, incoming and outgoing correspondence and determining appropriate action
• Coordinating diaries, meetings, travel arrangements, and team activities
• Preparing and drafting correspondence, briefing materials, and documentation in line with organisational standards
• Maintaining accurate records, systems, and databases to ensure information is securely stored
• Responding to enquiries from staff, customers, NCAT, and service providers with professionalism and timeliness
• Assisting with projects and research to support team priorities
• Taking phone calls from clients, stakeholders and external agencies and providing triage based on caller requests
• Prioritise competing tasks while maintaining accuracy, discretion, and professionalism

Skills

Administrative support

Communication skills

Organisational skills

Time management

Policy interpretation

Job description

NSW Trustee and Guardian is seeking an Administration Officer to provide essential clerical support within the Public Guardian division. The role involves handling high-volume correspondence, coordinating diaries and travel, drafting documentation, and maintaining secure records in a fast-paced, multi-location NSW environment.

Based in Sydney, Parramatta, Newcastle, Gosford, or Wollongong, the position offers a temporary full-time contract up to 30 April 2027 with salary ranging from 87,199 to