Administrative Officer – Not-for-Profit Frontline Support

Mission Australia; Dubbo; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Job summary

Mission Australia is seeking an Administration Officer for a Full-Time Contract in Dubbo, NSW. You will provide essential administrative and operational support to service teams across regions, manage front-of-house enquiries, coordinate meetings, and handle financial transactions in line with policy.

The role requires strong organisation, excellent communication, and the ability to maintain confidentiality in a busy not-for-profit environment.

Qualifications

• Previous experience in an administration or business support role.
• Experience preparing meeting packs, agendas, minutes and reports.
• Strong organisational skills with the ability to prioritise competing tasks.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and professionalism.
• Sound knowledge of administrative systems and office procedures.
• Proficiency in Microsoft Office applications including Word, Excel and PowerPoint.
• Current NSW Drivers Licence.
• National police history check and referee checks; clearance to work with children/vulnerable people.

Responsibilities

• Provide administrative and operational support to service teams across the Murrumbidgee, Central and Western regions, ensuring efficient communication, coordination and service delivery.
• Manage reception and front-of-house enquiries, visitors and phone calls.
• Respond to enquiries and complaints professionally and confidentially.
• Coordinate meetings, including invitations, room bookings, catering and minute-taking.
• Prepare correspondence, reports and administrative documentation.
• Process financial transactions, petty cash and corporate card expenses in line with policy.
• Organise travel and accommodation arrangements as required.
• Maintain administration systems including diaries, records, filing and archiving.
• Monitor office supplies and maintain inventory of office assets.
• Build positive relationships with internal and external stakeholders to support service delivery.

Skills

Administration

Organisational skills

Communication

Confidentiality

Time management

Education

Administration/Business qualifications desirable

Tools

Word

Excel

PowerPoint

Job description

Mission Australia is seeking an Administration Officer for a Full-Time Contract in Dubbo, NSW. You will provide essential administrative and operational support to service teams across regions, manage front-of-house enquiries, coordinate meetings, and handle financial transactions in line with policy.

The role requires strong organisation, excellent communication, and the ability to maintain confidentiality in a busy not-for-profit environment.