Administrative Officer - Childrens

Monash Health; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

Monash Health in Melbourne is seeking a motivated Administration Officer to join the Complex Care team, delivering day-to-day administrative support, high-quality customer service, and essential clerical duties.

You will compile data for monthly invoices, support the Team Leader and team, manage records of equipment and stock, and assist with hospital reporting using iPM, EMR, SMR and HMS, ensuring accuracy and efficiency across the department.

Qualifications

• Proficient computer skills including Windows and Office (Excel).
• Advanced written and verbal communication with attention to detail.
• Ability to maintain accurate data entry and efficient office processes.

Responsibilities

• Provide high quality customer service and varied office and clerical duties.
• Ensure accurate compilation of data to enable issuing monthly invoices to internal and external stakeholders.
• Support Team Leader and Complex Care team in development, quality enhancement and evaluation of services.
• Handle relevant administrative portfolios as directed by the Team Leader/Operational Manager.
• Assist team members with computer-related issues, data entry and minute taking.
• Monitor team movement and keep records of equipment ins and outs.
• Stock maintenance and ordering; Fleet vehicle maintenance and use as required.

Skills

Proficient computer skills

Critical thinking

Communication skills

Tools

Microsoft Office

Excel

iPM

EMR

SMR

HMS

Job description

Select how often (in days) to receive an alert:

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.

As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

About Us

Monash Children’s Complex Care Program is funded by and coordinated in collaboration with the Royal Children’s Hospital (RCH) Complex Care Hub. The Monash Children's (MC) Complex Care service supports and coordinates care needs and requirements for families with babies/ children with complex medical/ nursing needs who require ongoing medical intervention beyonda hospitaladmission.

About the Role

We are now looking for a highly motivated and experienced Administration Officer to join this passionate andspecialisedservice to provideday to dayadministrative support to the Complex Care team. Your specific responsibilities in this role will include:

• Providing high quality customer related service, and varied office, administration and clerical duties
• Ensuring accurate compilation of data to enable issuing of monthly invoices to both Internal and External stakeholders
• Supporting the Team Leader and broader Complex Care team in the development, quality enhancement and evaluation of Complex Care services.
• Assuming responsibility for relevant administrative portfolios as directed by the Team Leader/Operational Manager
• Assisting team members with computer related issues, data entry and minute taking
• Monitoring team movement as well as keeping record of equipment ins and outs
• Stock maintenance and ordering
• Fleet vehicle maintenance and use as required

AboutYou

Through your previous experience, you can demonstrate:

• Proficient computer skills, using Microsoft (Windows and Office including Excel) and other hospital based reporting programs, such as iPM, EMR, SMR and HMS.
• Demonstrated accountability for providing high quality service
• Proven ability to apply excellent critical thinking skills
• Advanced written and verbal communication skills to effectively assist with family/ staff enquiries
• Excellent documentation skills and attention to detail to ensure accurate data entry and efficient office processes to ensure best practice

You are a dedicated professional and can demonstrate initiative and sound judgement in both decision-making and work planning. Previous experience in a hospital setting will be highly regarded and experience with hospital based reporting systems is highly desirable.

In Return

This role offers you a real opportunity to make a significant contribution to a dedicated and passionate team, providing care to some of the hospitals most vulnerable patients.

You will be a highly valued member of a close knit team, while simultaneously benefiting from being included in the larger Children’s program.

You’ll be supported by a highly experienced and well regarded management team that values your contribution and is serious about your personal growth and professional development.

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive,supportiveand future-focused, underpinned by clear values and a commitment to continuous improvement.

Ourteamsplay a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity,transparencyand excellence.

You’llbe encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness,equityand diversity in the workplace and to Child Safe Standards.