Administrative Officer

Eastern Health; City of Melbourne; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

Mentor and Shadowing program

Discovery days across 50 sites

Study and professional development-lea

Friendly and supportive teams

Diversity and inclusion commitment

Fitness passport

Employee assistance program

Flexible working hours and entitl.

Salary packaging options and employee

Private health insurance offers

Digital upskilling: Excel and Power BI

Job summary

Eastern Health in Melbourne is seeking an Administrative Officer to support ECASA, the sexual assault service. You will be the first point of contact for clients and professionals, manage appointments and maintain accurate records, while collaborating with the counselling team and other departments.

The role offers a consistent part-time schedule with opportunities to increase hours through planned and ad hoc leave cover, a supportive team culture, and access to development opportunities within

Qualifications

• Excellent organizational and interpersonal skills.
• Proficient in Microsoft Excel and general computer tasks.
• Ability to manage competing priorities and maintain accuracy.

Responsibilities

• Manage appointments, maintain accurate records and be the first point of contact for clients and professionals.
• Collaborate with the ECASA counselling team and other Eastern Health departments.
• Contribute to the smooth day-to-day operation of the service.

Skills

Excel proficiency

Communication skills

Time management

Team collaboration

Reception experience

Job description

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• Permanent, part-time role working 8:30am – 5:00pm Fridays and every second Wednesday
• Opportunities to take on additional shifts through planned and ad hoc leave cover
• Supportive team culture with collaborative colleagues and open communication

About the role

ECASA is seeking an Administrative Officer with an interest in working within the specialist area of sexual assault and the ability to respond to people from diverse backgrounds and life experiences.

As an integral member of the service, you will join a supportive, experienced and dedicated team. The role requires the ability to manage competing priorities, navigate multiple processes and contribute to the smooth day-to-day operation of the service. As the first point of contact for clients and professionals, both in person and over the phone, you will be responsible for managing appointments, maintaining accurate records and working closely with the ECASA counselling team and other Eastern Health departments.

This position offers a consistent part-time schedule, with opportunities to increase your hours through additional leave cover shifts across the administration team. It is well suited to someone who values flexibility, enjoys variety in their work and is looking for a role that can adapt alongside their changing circumstances and availability over time.

About you

To be successful in this role you will possess:

• A respectful, compassionate and person-centred approach
• Flexibility, reliability and strong time management skills
• A commitment to delivering high-quality service
• The ability to work collaboratively within a team environment
• Excellent communication, organisational and interpersonal skills
• Strong administrative, reception and computer skills, including proficiency in Microsoft Excel

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role, and an offer is conditional on this being up to date prior to employment.

About Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly and supportive teams
• Commitment to diversity, equity and inclusion
• Fitness passport for work-life balance
• Employee assistance program accessible to you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to private health insurance offers
• Digital upskilling, such as excel and Power-Bi training

Good to know

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency applications.

Job Posting End Date: Tuesday 13 October 2026

Respect for all | Safe always | Partnering in care | Learning and improving every day