Administration Officer

Eastern Health; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Career development

Flexible working arrangements

Wellbeing support

Salary packaging options

Job summary

Eastern Health is seeking an experienced administrator to support the Aged Care Assessment Team at Wantirna Health. The role focuses on accurate data entry across patient management systems and proactive communication with clients and staff to facilitate access to Commonwealth aged care services.

You will join a busy admin team, bringing advanced clerical skills, excellent time management and a customer-focused approach in a supportive health service environment.

Qualifications

• Advanced data entry and clerical skills in a health setting.
• Ability to prioritise, multi-task and maintain a customer focus in a fast-paced environment.
• Demonstrated highly developed organisational and time management skills.
• Demonstrated high standard of verbal and written communication skills.
• Well-developed interpersonal skills and ability to provide a high level of customer service.
• Flexible approach to tasks and ability to work effectively in a team.
• Ability to work independently with minimal supervision in a confidential manner.

Responsibilities

• Accurate data entry within multiple patient management systems.
• Communicate with clients, service providers and staff to support timely care access.
• Support the Aged Care Assessment Team with administration duties.
• Contribute to a busy and supportive administration team.

Skills

Advanced data entry

Prioritisation

Organisation

Verbal communication

Written communication

Interpersonal skills

Teamwork

Confidentiality

Job description

• Temporary Full Time Position Until April 2027
• Wantirna Health I Aged Care Assessment Team
• Work within a busy and supportive Admin Team

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

The Aged Care Assessment (ACA) administration team provides efficient and flexible support to the Aged Care Assessment Team; a multi-disciplinary clinical team whose core objective is to comprehensively assess the needs of frail older people to facilitate access to Commonwealth aged care services. A key component of this role is accurate data entry within multiple patient management systems and there is a strong emphasis on communication with clients, service providers and staff.

What you’ll bring

To be successful in this role you will possess

• Advanced computer, data entry and clerical skills in a health setting
• Ability to prioritise, multi-task and maintain a customer focus in a fast-paced work environment
• Demonstrated highly developed organisational and time management skills
• Demonstrated high standard of verbal and written communication skills
• Well-developed interpersonal skills and ability to provide a high level of customer service
• A flexible approach to tasks undertaken
• Ability to work as an effective team member
• Ability to work independently with minimal supervision in a confidential manner

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

• Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
• Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
• Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
• Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

You must be eligible to work in Australia.

Contact Number: (03) 9881 1***

Job Posting End Date: Friday 2 October 2026

Our Values in ActionRespect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead

Our commitments

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.