Administrative Assistant - CARE Service

Sa-Health; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Job summary

SA Health in Adelaide is seeking a Part-time Administrative Assistant for the CARE Service within the Southern Adelaide Local Health Network. You will provide organised administrative support in a busy tertiary hospital environment, handling correspondence, records, scheduling, and enquiries.

The role reports to the Manager and requires empathy, data handling, and experience with Sunrise EMR. It also involves coordinating appointments and working across the Rehab, Aged and Palliative Care teams.

Qualifications

• Ability to liaise and relate well with empathy to a variety of people, including elderly and disabled clients
• Ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal & Torres Strait Islander people
• Ability to undertake data management, manipulation, extraction and minor systems development of Sunrise EMR
• Experience using computing equipment and software (word processing, spreadsheets etc)
• Experience in the use of patient appointment making systems
• Experience working in a health-related work setting
• Experience handling confidential information

Responsibilities

• Working collaboratively within the admin team and broader Rehab, Aged and Palliative Care team
• Responding promptly to incoming calls per procedures and guidelines
• Ordering consumables via Oracle and contributing to Accounts Payable using Basware
• Maintaining professionalism when dealing with clients
• Co-ordinating patient appointments using Sunrise EMR in consultation with patients and staff
• Creating patient MRNs and checking demographics for accuracy
• Upholding quality standards of practice in a fast-paced setting

Skills

Empathy

Communication

Multicultural awareness

Team collaboration

Customer service

Tools

Oracle

Basware

Sunrise EMR

Job description

Job no: 946325
Work type: Part time
Location: Adelaide Metro Southern
Categories: Administration, Business and Management, Corporate Services, Public Health

• Southern Adelaide Local Health Network – Repat Health Precinct– Administrative Service
• Salary $66,442 - $69,504 p.a. (Pro Rata) ASO2 | Part Time Position, 15 Hours Per Week
• 12 Month Contract Until August 2027, with View to Permanency
• Shared 7Day roster, including day and evening shift times

Keep the CARE Service Running | Administrative Assistant

Join the CARE Service team as a part-time Administrative Assistant, playing a key support role within the Southern Adelaide Local Health Network. You'll keep the team organised and running smoothly — managing correspondence, records, scheduling, and enquiries in a busy tertiary hospital environment.

About the role:

Reporting to the Manager, this role is responsible foran efficient, comprehensive, customer orientated administrative service is provided to the CARE service.

Duties for the role will include:

• Working collaboratively and flexibly within both the admin team and broader Rehab, Aged and Palliative Care team,
• Responding appropriately and promptly to incoming calls in line with documented procedures and guidelines,
• Ordering of consumables via Oracle and contribute to the management of Accounts Payable using Basware,
• Acting in a professional manner at all times when dealing with internal and external clients,
• Co-ordinating appointments using the Hospital Electronic Patient system (Sunrise EMR) in consultation with patients and staff,
• Creating new patient MRNs and checking existing patient demographics ensuring they are accurate and up to date,
• Working collaboratively to establish and uphold quality standards of practice, adapting to changing priorities and maintaining high-performance outcomes in a fast-paced setting.

About you:

• Ability to liaise and relate well with empathy to a variety of people, including elderly and disabled clients and to handle enquiries from a range of staff, patients and visitors,
• Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal & Torres Strait Islander people,
• Ability to undertake (or capacity to learn) data management, manipulation, extraction and minor systems development of Sunrise EMR,
• Previous experience using computing equipment and software (word processing, spreadsheets etc),
• Experience in the use of patient appointment making systems,
• Previous experience working in a health-related work setting,
• Previous experience working with confidential information

Please see the attached Role Description for additional information.

Want To Know More? Contact: Tanya McGrath, Admin Manager, Div RAP, 8404 2241, [e-mail]

Application Closing Date: 11.55 pm Wednesday 2nd August 2026

Attachments:

• CARE ASO2 Administrative Officer Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 946325