Administrative Assistant

Queensland Airports Limited; Gold Coast City; On-site; AUD 44,000 - 59,000; Full time

Job summary

Queensland Airports Limited is seeking an Administrative Assistant to join the Asset Services team at Townsville Airport. The role focuses on administration, reporting, and financial processing, with customer service for internal and external inquiries. Prior admin experience in maintenance or facilities is valued.

The successful candidate will support multiple teams, ensure compliance with procedures, and contribute to delivering business plan targets while maintaining meticulous records.

Qualifications

• The ideal candidate will have great attention to detail.
• Excellent report writing skills are required.
• Able to manage multiple priorities and work with stakeholders.

Responsibilities

• Process purchase orders and invoices using Finance One system as required.
• Maintain a document management and filing system for Asset Services and HSE.
• Assist in collation of Monthly Reports and proactive meeting action updates.
• Data entry to the TSV Asset Management System (FiiX) as required.
• Support Asset Services and Health, Safety, Environment teams for reporting.
• Maintain registers/databases (water, electricity, waste, etc.) and provide reception support.

Skills

Attention to detail

Report writing

Multitasking

Communication skills

Teamwork

Job description

An exciting opportunity has become available for a full-time Administrative Assistant to join the Townville Airport team for 5 days per week, Monday to Friday. This is an hourly position rate position $37.51 per hour plus Superannuation. The Asset Services Administration Assistant will provide a high level of support to the Asset Department including administration, achievement of business plan targets, reporting and financial processing, and will provide exceptional customer service to all internal and external enquiries and clients, guests and visitors to the Asset office. Prior admin experience in a maintenance or facilities environment is highly valued.

Sarah, joined our Queensland Airports Pty Ltd (QAL) as an Administration Assistant in our Assets and Environment team in 2018, Sarah shares her unique experience working at QAL below:

"I joined QAL in the Assets and environment team while looking for an Electrical apprenticeship to pursue my interest in Electrotechnology. Not only did I receive the opportunity to complete an electrical apprenticeship, I was also given training opportunities which resulted in me finding my current position within the team. In my role I assist multiple teams with administration duties. I find my positive attitude and willingness to help sets me apart in my role".

The ideal candidate will have great attention to detail, have excellent report writing skills, and be able to manage multiple priorities at once. Strong communication and team-work skills are required.

How will you make an impact?

We’re seeking an organised and proactive Administrative Assistant to support our Asset Services team at Townsville Airport. Strong communication, attention to detail, and the ability to coordinate effectively with trades and maintenance teams are essential.

Key deliverables/responsibilities include but are not limited to:

• Process purchase orders and invoices using Finance One system as required
• Maintain an efficient and clear document management system and filing system for the Asset Services and Health, Safety Environment departments
• Assist in the collation of Monthly Reports
• Proactive coordination and update of meeting action items
• Assist in supporting Asset Services and Health, Safety, Environment teams in developing and formatting reports
• Data entry to the TSV Asset Management System (FiiX) as required
• Support Asset Services team in preparing for regulatory audits
• Assist in the maintenance of Rapid Global (contractor management software)
• Maintaining registers/databases (water, electricity, waste, petrol, diesel etc.)
• Provide support to reception as required
• Engage in a positive and collaborative manner with internal stakeholders
• Ensure all relevant legislation, policies and procedures are adhered to
• Identify any WH&S issues and report using appropriate procedure
• Adhere to relevant aviation safety and security requirements

How we support you:

At Queensland Airports Limited (QAL), we believe work should support life, not compete with it. Through our Living Well approach, we offer flexible working options for all roles, wellbeing initiatives and a supportive culture so our people can thrive both professionally and personally.

As we continue to grow and transform, we encourage flexible ways of working and open conversations about how work fits alongside life. We also invest in our people through learning, mentoring and career pathways across our four airports.

What we’ve built together:

At QAL, our people connect communities. We own and operate Gold Coast, Townsville, Mount Isa and Longreach airports, linking regional Queensland and northern New South Wales with the rest of Australia and the world.

More than 8 million passengers travel through our airports each year, supported by teams working together to create safe, welcoming and efficient experiences. Our vision is to be the first-choice gateway for our regions, creating valuable connections and inspiring a sustainable future.

We’re committed to an inclusive and psychologically safe workplace where people feel valued, supported and encouraged to be themselves. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, and encourage you to apply even if you don’t meet every requirement.

QAL is a WORK180 Endorsed Employer, independently recognised for supporting long-term careers, flexibility, wellbeing and equal opportunity. Learn more about working at QAL here.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC), which requires the completion of a Police Check.