Administration Trainee: Learn Customer Service & Retail Ops

IntoWork Australia; Port Kembla; On-site; AUD 42,000 - 54,000; Full time

Job summary

Buckaroo Leatherworks is seeking an Administration Trainee to support daily office operations, customer service, and retail tasks. On-the-job training with an RTO will lead to a nationally recognised qualification.

The role offers full-time hours, mentorship, and hands-on experience in a small business environment, with exposure to administration, reception, data entry, and stock management across both office and retail settings.

Qualifications

• Confident using computers, email, and general office software.
• Strong written and verbal communication skills.
• Detail-oriented with high accuracy.
• Proactive, adaptable, and eager to learn.
• Able to work in both office and retail environments.

Responsibilities

• Customer Service & Communication: manage calls, emails, and online enquiries.
• Assist customers with product information, sizing, orders, and stock availability.
• Provide professional and friendly customer service.
• Administration & Reception: perform general reception and administrative duties.
• Complete accurate data entry and maintain company records.
• Process customer orders efficiently and accurately.
• Office & Retail Operations: support daily office tasks and inventory tracking.
• Provide support within the Factory Seconds Shop and retail operations.

Skills

Customer service

Computer literacy

Communication

Data entry

Stock management

Tools

Microsoft Office

Job description

Buckaroo Leatherworks is seeking an Administration Trainee to support daily office operations, customer service, and retail tasks. On-the-job training with an RTO will lead to a nationally recognised qualification.

The role offers full-time hours, mentorship, and hands-on experience in a small business environment, with exposure to administration, reception, data entry, and stock management across both office and retail settings.