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Buckaroo Leatherworks Pty Ltd – Kembla NSW is seeking an Administration Trainee to start and develop fundamentals in customer support, administration, and retail operations. The role offers on-site work, mentorship, and a formal RTO qualification training as part of a 12-month contract.
Responsibilities include handling customer inquiries, data entry, and assisting with inventory and the Factory Seconds Shop. A Friday training day provides off-site learning opportunities.
Are you looking to launch your career in business administration while gaining real-world operational experience? We are seeking a motivated, customer-focused Administration Trainee to join our team.
This entry-level 12-month contract position is designed to build your foundational skills in customer support, administration, and retail operations. You’ll receive both on-the-job mentorship and formal RTO (Registered Training Organisation) qualification training, giving you the perfect launchpad for your career!
On-Site Operations (Monday – Thursday, 8:30 AM – 4:30 PM | 30 hours/week):
Customer Service & Communication: Manage incoming phone calls, emails, and online enquiries. Assist customers with product details, sizing questions, order statuses, and stock availability.
Administration & Reception: Handle general reception duties, complete accurate data entry, maintain company records, and process customer orders efficiently.
Office & Retail Operations: Support office management, assist with inventory tracking, and run retail operations within our Factory Seconds Shop.
Flexible Training Day (Friday | 3 hours/week):
Work off-site/from home to complete your RTO coursework modules and online training.
Tech-Savvy: Strong proficiency with basic computer operations, email, and general office software applications.
Great Communicator: Clear, professional written communication and a confident, friendly phone manner.
Detail-Oriented: A keen eye for accuracy in data entry and maintaining company records.
Proactive & Eager to Learn: A hard-working, adaptable candidate who thrives in a dynamic office and retail setting.
Earn While You Learn: Combine practical work experience with a nationally recognised formal qualification.
Work-Life Balance: Dedicated study time on Fridays from the comfort of home.
Supportive Culture: Mentorship and guidance from supportive supervisors and leadership.