Administration Support Officer - Residential Care

uWorkin; Trebonne; On-site; AUD 48,000 - 60,000; Full time

Job summary

Ozcare is seeking an Administration Support Officer at our Trebonne Aged Care Facility. You will be the first point of contact, manage reception, and support a busy admin team with weekend availability.

Key tasks include handling mail, answering phones and emails, preparing documents, and maintaining accurate records. A Certificate IV in Administration and strong MS Office skills are essential.

Qualifications

• Proven time management and organisational abilities.
• Excellent phone etiquette and communication skills.
• Ability to work autonomously with attention to detail.
• Experience rostering and general administration experience.

Responsibilities

• Manage reception and answer phones, emails and inquiries.
• Process incoming and outgoing mail and maintain records.
• Provide information on Ozcare products and services.
• Prepare detailed documents as required.
• Support the administration team with busy workload.

Skills

Time management

Professional phone manner

Problem solving

Autonomy

Roster management

Customer service

Attention to detail

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description

Ozcare has an opportunity available for an Administration Support Officer at our Trebonne Aged Care Facility.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team. We require weekend availability.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc)
• Management of incoming and outgoing mail
• Providing advice and information on Ozcare's products and services
• Preparing detailed documents
• Maintaining accurate records and documentation

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

About the Employer

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply

About the Candidate

• Excellent time management skills
• Available to work weekends
• A professional phone manner
• The willingness to go the extra mile
• Critical thinking and problem-solving skills
• The ability to work autonomously and ensure your tasks are completed on time
• Must have extensive rostering experience and be available to work a rotating roster
• Aged care experience an advantage, Current Police Screening Certificate
• Current Queensland drivers' licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel, and Outlook