Administration Support Officer (Environmental Services)

Council Jobs; Mount Isa City; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Council in Mount Isa City seeks an experienced administrative professional to support the Environmental Services Team, enabling efficient delivery of health, compliance, waste, and biosecurity services to the community.

You will handle correspondence, reports, presentations, minutes and engagement activities while delivering professional customer service to internal and external stakeholders. Strong Microsoft Office skills, especially Excel, and confidentiality are essential.

Qualifications

• Demonstrated experience in administrative, customer service or business support roles.
• Well-developed communication and customer service skills, with the ability to engage effectively with a diverse range of stakeholders.
• Strong organisational skills, with the ability to manage competing priorities, maintain accuracy and meet deadlines.
• Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Proficient in Microsoft Office applications (particularly Excel), with the ability to accurately maintain records, databases and information management systems.
• Ability to work effectively both independently and as part of a team, with strong problem-solving skills and a proactive approach to continuous improvement.

Responsibilities

• Provide high-quality administrative support to the Environmental Services Team to enable the efficient delivery of environmental health, environmental compliance, waste, biosecurity and related regulatory services to the community.
• Provide accurate and timely administrative assistance in the preparation of correspondence, reports, presentations, minutes, community engagement activities, records management and other Environmental Services functions, while delivering professional customer service to internal and external stakeholders

Skills

Administrative experience

Customer service

Communication skills

Organisational skills

Confidentiality

Problem-solving

Teamwork

Learning mindset

Tools

Microsoft Excel

Job description

Provide high-quality administrative support to the Environmental Services Team to enable the efficient delivery of environmental health, environmental compliance, waste, biosecurity and related regulatory services to the community.

Provide accurate and timely administrative assistance in the preparation of correspondence, reports, presentations, minutes, community engagement activities, records management and other Environmental Services functions, while delivering professional customer service to internal and external stakeholders

About you:

• Demonstrated experience in administrative, customer service or business support roles.
• Well-developed communication and customer service skills, with the ability to engage effectively with a diverse range of stakeholders.
• Strong organisational skills, with the ability to manage competing priorities, maintain accuracy and meet deadlines.
• Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Proficient in Microsoft Office applications (particularly Excel), with the ability to accurately maintain records, databases and information management systems.
• Ability to work effectively both independently and as part of a team, with strong problem-solving skills and a proactive approach to continuous improvement.
• Current Queensland "C" Class Driver Licence.
• Experience in local government, environmental services, regulatory or compliance environments.
• Ability to quickly learn and utilise Council corporate systems and software.

There are no mandatory qualifications or requirements for this position. However, Council values the enhanced work performance which may be gained from the expanded knowledge base and skills acquired during formal tertiary training and encourage both existing and potential staff to participate in lifelong learning.