Administration/Receptionist

St Vincent's Private Hospital Sydney; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

St Vincent's Private Hospital Sydney is seeking an enthusiastic administration/receptionist to join our team in a busy hospital setting. You will handle general reception tasks, greet patients, and support admitting, discharging and scheduling for outpatient rehab programs.

The role requires strong customer service, teamwork and computer skills with MS Office. You will engage with internal and external stakeholders while maintaining efficient administrative workflows.

Qualifications

• Commitment to providing excellent customer service.
• Ability to work independently as well as within a team.
• Demonstrated computer literacy and knowledge of Microsoft Office and email applications.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal, written and verbal communication with stakeholders.
• Criminal record checks will form part of the selection criteria.

Responsibilities

• General reception tasks: greet patients, answer phones, take payments, action emails.
• Admit and discharge patients and schedule outpatient appointments.
• Format and send letters from the allied health team.
• Support allied health staff with admin tasks (printing, emailing, faxes, non-clinical info).

Skills

Customer service

Team player

Computer literacy

Multitasking

Tools

Microsoft Excel

Microsoft Word

Email applications

Job description

St Vincent's Private Hospital Sydney – Darlinghurst NSW

We are seeking an enthusiastic administration/receptionist to join our team.

Recognised as one of Australia’s leading private hospitals, St Vincent’s Private Hospital, Sydney is a tertiary level acute care medical, surgical and rehabilitation facility. The 310-bed hospital works with patients and their families to serve the community through excellence in care, teaching and research.Our administration team works to ensure that all the administrative needs of our allied health team are met so that they are able to provide high quality care to all patients.

Our administration team manages:

General reception task such as greeting patients, answering phones, taking payments and actioning emails

Admitting patients, discharging patients and scheduling appointments for our outpatient/day-only rehabilitation program

Formatting and sending letters from our allied health team

Assisting the allied health team with any administrative needs (e.g. printing and laminating documents, assisting with emails and faxes, locating non-clinical patient information etc.)

Selection Criteria:

Commitment to providing excellent customer service.

Ability to work independently as well as within a team.

Demonstrated computer literacy skills and knowledge of Microsoft Office and email applications.

Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Demonstrated interpersonal, written and verbal communication skills with the ability to communicate with internal and external stakeholders.

Criminal record checks will be conducted and will form part of the selection criteria for this role.

Desired Criteria:

Previous experience working in administration/reception.

Ability to identify and solve problems independently and suggest process improvements.

Ability to work with Microsoft Excel at an intermediate level.

Ability to work with Microsoft Word at an intermediate level.

Ability to work in a fast-paced and demanding position in a professional manner.