Medical Receptionist

St Vincent's Health Australia; Brisbane; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Blue Light Card discount

Private health insurance discounts

Salary packaging up to 15990

Novated leasing

Meals & Entertainment card up to 2650

Free uniforms

Annual flu vaccination

Employee Assistance Program

Fitness Passport

Job summary

St Vincent’s Private Hospital Northside in Brisbane Northside Emergency is seeking an experienced Medical Receptionist on a casual basis. You will be integral to the team, supporting front-desk operations, patient flow and administration in a busy private hospital environment.

Flexibility to work a 24-hour roster including day/evening/night shifts is essential. Minimum 2 years’ experience, strong customer service, and advanced MS Office skills are expected; knowledge of medical terminology is a

Qualifications

• Minimum of 2 years’ experience as a Medical Receptionist, or similar role.
• Strong customer service skills.
• Advanced computer literacy in Microsoft Office applications.
• Understanding of medical terminology preferable.
• Ability to liaise professionally with colleagues, patients, visitors and medical professionals.
• Ability to maintain a high level of professionalism and confidentiality.
• Excellent telephone manner.
• Attention to detail with strong organisational and time management skills.
• Ability to work independently and as part of a team.

Skills

Customer service

Professionalism

Attention to detail

Liaising with patients/colleagues

Confidentiality

Telephone manners

Independent work

Tools

Microsoft Office

Job description

Job Description: About the role:

We have an exciting opportunity for an experienced Medical Receptionist to join our Brisbane Northside Emergency team on a casual basis. You will be an integral part of the team that is passionate about making a difference to the lives of those you care for, while making a positive contribution to the overall standard of care delivered. St Vincent's Private Hospital Northside is an acute tertiary private Catholic hospital. We are known for our comprehensive critical care, as well as inpatient and day patient services across a diverse range of medical and surgical disciplines. Our hospital has 227 beds, 9 operating theatres, 2 cardiac catheter laboratories, a 17-bed Intensive Care Unit (ICU), Day Oncology Unit, Breast Health Centre, Endoscopy Unit, Cardiac Rehabilitation Unit and a 24-hour, private emergency centre provided by Brisbane Northside Emergency. Our specialties include breast health, cancer care, cardiology, cardiothoracic surgery and orthopaedics.

Things that work for you:

• Access to Blue Light Card - discounted service for frontline workers (available for over 350 brands inc. Big W, The Good Guys, Samsung)
• Private health insurance discounts through Medibank or Bupa
• Excellent salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Free uniforms & annual flu vaccination
• Opportunity to work for the nation's largest not-for-profit health and aged care provider
• Employee Assistance Program for staff and their families
• Access to Fitness Passport (FP)

Things that work for us:

• Flexibility to integrate into a 24-hour roster, day/evening/night shifts is essential
• A minimum of 2 years’ experience as a Medical Receptionist, or similar role.
• Strong customer service skills.
• Advanced computer literacy in Microsoft Office applications.
• An understanding of medical terminology preferable.
• The ability to professionally liaise with colleagues, patients, visitors, and medical professionals.
• The ability to maintain a high level or of professionalism and confidentiality.
• Excellent telephone manner.
• Attention to detail with strong organisational and time management skills.
• The ability to work independently, show initiative and work productively within a team environment.

Mission and Values:

At St Vincent’s Health, our values of Compassion, Integrity, Justice and Excellence guide everything we do. We are committed to fostering an inclusive workplace where people from all backgrounds feel respected, supported and empowered to thrive.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples as part of our ongoing commitment to Reconciliation and improving employment outcomes.

Pre-Employment Checks:

Employment is subject to the successful completion of all pre-employment checks which may include a Working with Children check (i.e. a Blue Card). For further information about St Vincent’s commitment to Child Safety, visit St Vincent's Code of Conduct. St Vincent's has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings and evidence may be required for proof of immunity.

Closing Date:

3 November 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.