Administration Officer - Stroke/General Inpatient Unit

Murrumbidgee Local Health District; Berrigan; On-site; AUD 55,000 - 75,000; Full time

Job summary

Murrumbidgee Local Health District is seeking a front-line customer service-focused team member to assist patients, staff and the public. You will respond to face-to-face and telephone enquiries with respect and clarity.

Key responsibilities include assisting with more complex tasks or projects, providing relief for other staff, planning and preparing appointments, and communicating daily with the team leader.

Qualifications

• Experience in a similar support role within a complex organisation.
• Strong communication skills and attention to detail.
• Ability to prioritise tasks and work under supervision.

Responsibilities

• Assist with more complex tasks or projects and provide relief for other staff as required.
• Plan and prepare appointments; communicate clearly with the team leader daily.
• Perform tasks according to established work practices and procedures under general supervision.

Skills

Effective communication

Team collaboration

Job description

Providing high quality customer service to patients, employees and members of the public, including responding respectfully and helpfully to all face-to-face and telephone enquiries.

Key responsibilities

• Providing assistance with more complex tasks or projects, and providing relief for other staff as required, to support efficiency and quality within the service and team.
• Planning and preparing appointments and communicating clearly with the team leader daily.
• Performing according to established work practices and procedures, working under general instruction and broad supervision.

What you need

• Experience working in a similar support role in a complex organisation, as an effective and collaborative team member.
• Sound judgement in making decisions about work priorities, achieving key tasks effectively in a busy work area.
• Effective communication skills across a wide range of stakeholders, including managers, colleagues and members of the public, with strong attention to detail.