Administration Officer - Step Up Step Down Unit

Queensland Government; Mackay Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Career development opportunities

Paid parental leave

Employee Assistance Program

Discounted private health insurance

Fitness Passport

Job summary

Queensland Government's Mackay Hospital and Health Service is seeking an Administration Officer to join their team on a permanent basis. The role supports staff, patients and visitors across a subacute facility and a Community Mental Health site to ensure smooth service delivery.

You will respond to administrative enquiries, coordinate patient movements and assist nursing and medical staff to improve patient flow and overall experience.

Qualifications

• Respond to administrative enquiries across facilities.
• Coordinate patient movements and assist staff, patients and visitors.
• Support cross-site operations between subacute and community mental health settings.

Responsibilities

• Handle administrative enquiries from staff, patients and visitors.
• Assist nursing and medical staff to facilitate patient flow.
• Coordinate patient movements across subacute and community sites.

Skills

Administrative support

Customer service

Communication

Multitasking

Job description

Role detailsMackay's Step Up Step Down Unit is seeking applications for an Administration Officer to join their team on a permanent basis.For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.Your opportunityThis position will respond to administrative enquiries and provide assistance to staff, patients and visitors to facilitate effective service delivery. This position will operate across a subacute facility and the Community Mental Health site and contribute to efficient patient flow supporting nursing and medical staff and coordinating all patient movements.About the TeamThe Mental Health and AOD Service is comprised on eight clinical teams across the MHHS. The Mental Health Service is responsible for the provision of comprehensive, specialised mental health assessment and treatment services across the age-spectrum for people with severe and complex mental health problems. Our services aim to be consumer focused and recovery orientated and are provided in a variety of setting including community, an acute inpatient unit, hospitals and emergency departments.About our Hospital and Health ServiceMackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.Some of our great benefits on offerCompetitive wages, salary packaging and leave entitlementsFlexible working arrangementsA diverse work cultureCareer developmentProfessional development opportunitiesEducation opportunities, Study and ResearchPaid parental leaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportThis work is licensed under a Creative Commons Attribution 3.0 Australia License.