Administration Officer Specialised Services

UnitingCare Children, Young People and Families; Morayfield; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave

Career development opportunities

Diversity and inclusive culture

Job summary

UnitingCare Children, Young People and Families – Morayfield QLD is seeking an Administration Officer Specialised Services to support the delivery of BlueCare Allied Health services.

You will manage referrals intake, coordinate rostering, handle inquiries, organize appointments, and maintain accurate information in office and database systems.

Join a large, supportive team and contribute to client-centred care and professional admin support within a leading community services provider.

Qualifications

• Excellent verbal and written communication skills.
• Experience rostering/scheduling desirable.
• Strong time-management and ability to prioritise workload.
• Good knowledge of MS Office and database applications.
• Confident with smartphones and digital devices.

Responsibilities

• Support and coordinate different Allied Health teams.
• Be the first point of contact for internal and external customers – via phone, email and in person.
• Manage the intake of referrals and scheduling support for Allied Health team members.
• Manage requests, concerns and inquiries.
• Create correspondence and documentation as requested.
• Efficiently organise appointments, diaries, travel and meeting/workshop prep arrangements.
• Monitor, order and distribute office supplies and arrange maintenance/repair of equipment.
• Ensure accuracy of information in Blue Care systems and databases.

Skills

Verbal communication

Written communication

MS Office

Database applications

Rostering/Scheduling

Time management

Digital devices proficiency

Tools

MS Office Suite

Database software

Job description

UnitingCare Children, Young People and Families – Morayfield QLD

Full time

1d ago , from UnitingCare Children, Young People and Families

Make a meaningful difference with BlueCare

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our big-hearted BlueCare team, as a Adminstration Officer Specialised Services you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in our Blue Care team

The Administration Officer supports the day-to-day delivery of Blue Care Specialsed Allied Health services. The role provides professional and efficient administrative and logistic support to enable the provision of high-quality client centred Allied Health care.

Key responsibilities include but are limited to:

• Supporting and coordinating different teams within Allied Health
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage the intake of referrals and scheduling support for Allied Health team members
• Manage requests, concerns and inquiries
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
• Assist senior staff with special projects as required

What makes a difference for us?

As a Specialised services Administration Officer, a key support role to the delivery of our Allied Health services, you’ll play a pivotal role in ensuring business operations are run efficiently and our clients and staff receive an exceptional experience.

• You will have effective verbal and written communication skills
• Previous experience in rostering/scheduling (desirable)
• Great time-management skills and an ability to prioritise your workload
• Good knowledge and experience with MS Office and Database applications
• Confidence with smart phone and digital devices or willingness to learn
• Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.