Administration Officer-Rostering

Estia Health Pty; Australia; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Nib health insurance discounts

Job summary

Estia Health Hamilton is seeking a Rostering Administrator to join our admin team on a full-time basis, Monday to Friday, 7am to 3pm. You will support the Residential Manager and administration, ensuring rosters are complete and paperwork is maintained accurately to keep our aged care home running smoothly.

Ideal candidates bring friendly customer service skills, strong communication, and solid computer/data proficiency. Prior reception or admin experience is valued.

Qualifications

• Demonstrated desire to make a difference in people’s lives.
• Strong interpersonal and communication skills, both verbal and written.
• Proactive attitude in a fast-paced environment.
• Solid computer and data skills.
• Reception or administration experience encouraged.
• Influenza vaccination proof required during season.

Responsibilities

• Provide friendly customer service in person, on the phone, and via email.
• Manage roster scheduling to ensure shifts are covered for residents.
• Maintain accurate paperwork and administrative documentation.
• Support the office manager and residential aged care manager with daily tasks.

Skills

Customer service

Interpersonal skills

Communication

Data entry

Reception experience

Vaccination compliance

Tools

MS Office

Job description

About the Role

Position: Rostering Administrator – full time (Monday to Friday, 7am to 3pm) at Estia Health Hamilton. You will support the Residential Manager and Administration team.

Estia Health operates 96 homes across Queensland, New South Wales, South Australia and Victoria, and we are looking for a dedicated individual to help make our aged care homes run smoothly.

Responsibilities

• Friendly customer service to everyone – in person, on the phone or via email.
• Manage roster scheduling, ensuring all shifts are covered to provide continuous care for residents.
• Maintain accurate paperwork, including record keeping, filing and administrative documentation.
• Support the office manager and residential aged care manager in daily tasks and office operations.

Qualifications

• Demonstrated desire to make a difference in people’s lives.
• Strong interpersonal and communication skills, both verbal and written.
• Proactive attitude with the ability to work in a fast‑paced environment.
• Solid computer and data skills.
• Previous experience in a reception or administration role (highly regarded).
• During the influenza season, all staff are required to provide evidence of a current influenza vaccination.

Benefits

• Retail savings with the Blue Light Card.
• Discounted car hire.
• Employee Assistance Program for you and your family.
• Free Wellbeing App to support mental and physical health.
• Novated leasing for vehicles.
• Workplace banking support.
• ACN membership discounts for nurses.
• Discounted health insurance with nib health.
• Discounted JB HiFi.

Equal Opportunity

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.