Work Integrated Learning (WIL) Placement Officer

UniSC Careers; Sunshine Coast Regional; On-site; AUD 83,000 - 93,000; Full time

Benefits offered by this job

Flexible work arrangements

17% Superannuation salary packing

EAP, fitness passport & private health

Job summary

UniSC Careers is seeking a highly organized Work Integrated Learning (WIL) coordinator to provide administrative support for student placements and courses. You will independently coordinate placement activities, advise on placement requirements, and maintain critical systems and records while building strong relationships with host organisations and academics.

The role focuses on expanding WIL opportunities, aligning with UniSC’s priorities, and delivering excellent service to students and

Qualifications

• Completion of an advanced diploma with at least 4 years related experience.
• Strong organisational and administrative skills with ability to plan and prioritise.
• Demonstrated customer service and stakeholder engagement abilities.
• Experience with placement systems and reporting, understanding WIL in higher education.

Responsibilities

• Provide high-quality administrative and operational services supporting WIL courses and student placements.
• Develop and maintain relationships with students, staff and host organisations to facilitate WIL experiences.
• Apply policies to resolve issues and contribute to continuous improvement of WIL systems and processes.

Skills

Organisational skills

Administrative skills

Stakeholder management

Customer service

Data entry

Effective communication

Policy understanding

Problem solving

Education

Advanced diploma or equivalent

Tools

Placement Management System

Recordkeeping systems

Job description

• Academic Support Unit | UniSC Sunshine Coast Campus, Sippy Downs
• Level 5 $82,843 - $93,358 p.a., plus up to 17% employer superannuation
• Full-time, Fixed-term appointment until Dec 2027 (Parental leave cover)

The Opportunity

The Work Integrated Learning (WIL) team, within UniSC’s Academic Support Unit, plays a vital role in connecting students with meaningful industry placement experiences that enhance their employability and professional development. Providing specialist support across undergraduate, postgraduate and higher degree by research programs, the team ensures placement activities meet university requirements, regulatory obligations and industry expectations.

You will play a key role in connecting students with high-quality placement experiences that enhance their learning and prepare them for professional success. Providing specialist operational and administrative support across a diverse portfolio of placements, you will independently coordinate placement activities, offer expert advice on placement requirements, maintain critical systems and records, and build strong relationships with host organisations, academics and internal stakeholders. Your work will directly contribute to expanding and enhancing work-integrated learning opportunities and ensuring students and partners are supported throughout every stage of the placement journey, in alignment with UniSC’s strategic priorities.

You will

• Provide high-quality, timely and accurate administrative and operational services supporting the University's Work Integrated Learning (WIL) courses and student placements;
• Develop and maintain effective relationships with students, academic and professional staff, and external host organisations to facilitate suitable, safe and successful WIL experiences; and
• Apply WIL knowledge, University policies and procedures to resolve operational issues and contribute to the continuous improvement of WIL systems, processes and services.

About you

You are a highly organised and customer-focused professional who enjoys working in a fast-paced environment where no two days are the same. You bring strong administrative capability, excellent stakeholder relationship skills and the ability to navigate complex processes while maintaining a focus on service excellence. You are proactive, solutions-focused and committed to creating positive outcomes for students and industry partners alike.

You will possess:

• Completion of an advanced diploma, combined with at least 4 years subsequent relevant experience, or an equivalent experience and/or education/training;
• Well-developed organisational and administrative skills, with the ability to independently plan and prioritise work, coordinate competing requirements and meet deadlines in a dynamic environment;
• Demonstrated customer service skills and a results-oriented approach, with the ability to provide timely and appropriate advice to diverse stakeholders;
• Well-developed attention to detail, data entry, communication and reporting skills, including proficiency in the University's Placement Management System and other relevant technologies;
• Well-developed written, oral and interpersonal communication skills, with the ability to build effective relationships and collaborate with students, academic and professional staff, and external host organisations;
• Demonstrated ability to work independently under general direction, exercise initiative and sound judgement, interpret and apply policies and procedures, resolve problems and make appropriate decisions, escalating matters where required;
• Demonstrated ability to apply established policies and procedures and contribute to the continuous improvement of work processes, systems and documentation; and
• Demonstrated knowledge of Work Integrated Learning in the higher education sector, including relevant University policies, procedures and regulatory and accreditation requirements.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [e-mail] or call [phone].

Discover UniSC

We’re all about doing work that matters, connecting with great people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni.

We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for “Zero Hunger,” “Climate Action” and “Life on Land.” UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, innovative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations.

We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.