Administration Officer, MMHC Far West

Grand Pacific Health; Broken Hill; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Rostered Day Off (monthly)

Professional development & supervision

Salary packaging up to $15,900 + $2,65

Job summary

Grand Pacific Health in Broken Hill is seeking an Administration Officer to provide high-quality administrative and reception support at the Far West Medicare Mental Health Centre. You will assist with appointments, referrals, records, and office systems, working flexibly with the local team.

The role is full-time and fixed term until 30 June 2027 with rostered days off and opportunities for professional development and salary packaging.

Qualifications

• Relevant qualifications in administration and/or a combination of relevant training and experience in a similar role.
• Strong organisational skills, including the ability to prioritise work, manage competing tasks, meet deadlines and maintain accurate records.
• Strong verbal and written communication skills, excellent customer service, attention to detail, confidentiality and the ability to engage respectfully with people experiencing mental health distress.

Responsibilities

• Be the welcoming first point of contact for consumers and visitors.
• Support the smooth day-to-day operation of the Far West Medicare Mental Health Centre.
• Use your organisation, accuracy and customer service skills to make a real impact.

Skills

Organisation

Customer service

Communication

Data entry

Education

Administration qualification

Tools

Microsoft Office

Job description

About The Role

This is a full-time position, fixed term until 30 June 2027 with the possibility of extension. Located in Broken Hill.

The Administration Officer provides high-quality administrative and reception support for the Far West Medicare Mental Health Centre, acting as a key first point of contact for consumers. The role supports appointments, referrals, records, office systems, data entry and day-to-day hub operations, working flexibly and collaboratively with the local team and wider GPH administration network to deliver responsive, professional and efficient services. The service will operate seven days a week and candidates should be flexible and available to work on a rostered basis, including on weekends and outside of normal business hours, as needed.

Benefits & Perks

• A positive work culture by offering flexible work arrangements that support your wellbeing
• Full-time positions have the option of a monthly Rostered Day Off!
• Ongoing professional development and supervision
• Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
• GPH Staff Conference
• Employer paid parental leave on top of the government PPL Scheme
• Free and confidential Employee Assistance Program

Duties

• Be the welcoming first point of contact for consumers and visitors.
• Support the smooth day-to-day operation of the Far West Medicare Mental Health Centre.
• Use your organisation, accuracy and customer service skills to make a real impact

Skills & Experience

• Relevant qualifications in administration and/or a combination of relevant training and experience in a similar role.
• Strong organisational skills, including the ability to prioritise work, manage competing tasks, meet deadlines and maintain accurate records.
• Strong verbal and written communication skills, excellent customer service, attention to detail, confidentiality and the ability to engage respectfully with people experiencing mental health distress.

About Grand Pacific Health

What we care about most is supporting healthier, happier, more connected communities across NSW, QLD and the ACT. We’re a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW, QLD and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.

Our Commitment to Inclusion

We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.