Lead Administration Officer

Sa-Health; Adelaide; On-site; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Salary packaging benefits

Professional development opportunities

Employee Assistance Program

Job summary

Barossa Hills Fleurieu Local Health Network (BHFLHN) is seeking a Lead Administration Officer to coordinate high-quality administrative support across the Rural and Remote Mental Health Services. The role spans multiple sites with location negotiable, supporting consumers, clinicians and service delivery teams.

You will mentor administrative staff, drive process improvements, and contribute to person-centred care while working within a collaborative multidisciplinary team committed to excellence

Qualifications

• Experienced administrator with strong organisational skills and ability to manage competing priorities.

Responsibilities

• Lead and coordinate high-quality administrative support across the Community Mental Health team.
• Provide responsive support to staff, consumers and stakeholders, ensuring timely, professional communication.
• Drive continuous improvement of administrative systems, processes and service delivery practices.
• Support and mentor administrative staff through training, guidance and knowledge sharing.
• Contribute to positive consumer outcomes by supporting efficient, person-centred service delivery.

Skills

Experienced administrator

Effective communicator

Team leadership

Problem solving

Adaptable and resilient

Job description

• Rural and Remote Mental Health Services - Location Negotiable
• Salary: ASO3 $74,095 – 78,694 per annum
• Ongoing

WHAT ARE WE OFFERING?

As the Lead Administration Officer, you will play a pivotal role in supporting the delivery of high-quality mental health services across the Barossa Hills Fleurieu region with the Rural and Remote Mental Health Services. This is an exciting opportunity to lead and coordinate a professional administration function, ensuring efficient operations that directly support consumers, clinicians, and service delivery teams. You will work closely with a diverse range of internal and external stakeholders, contribute to service improvement initiatives, and help shape best-practice administrative processes across multiple sites.

We offer a rewarding role within a supportive and collaborative multidisciplinary team, where you will have the opportunity to develop your leadership capabilities, mentor and train administrative staff, and drive continuous improvement. In return, you will enjoy a varied and meaningful position, ongoing professional development opportunities, and the chance to make a positive impact on the experiences and outcomes of people accessing mental health services. Join an organisation committed to excellence, innovation, cultural inclusivity, and delivering person-centred care to our communities.

WHO ARE WE?

The Barossa Hills Fleurieu Local Health Network offers opportunities across our sites, from Kangaroo Island to Eudunda, wrapping all the way around our metropolitan areas (position base negotiable). We pride ourselves on providing exceptional care to all our consumers, residents, their families, and community. Our mission is to ensure that you always receive the best quality, safe, consistent, collaborative care and always with kindness. We do this by maintaining exceptional levels of care at all times supported by systems and processes that assure us of quality and safety of our staff and those we serve.

WHERE AND HOW YOU WILL WORK

The role supports mental health services across the Barossa, Hills and Fleurieu region of South Australia and location is negotiable working across multiple sites, liaising with country and metropolitan services, and supporting consumers in rural, remote and very remote locations.

WHO ARE WE LOOKING FOR?

• Experienced administrator with strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Effective communicator who builds positive relationships with staff, consumers, and a wide range of stakeholders.
• Team-focused leader with experience supporting, mentoring, and training administrative staff.
• Proactive problem-solver committed to continuous improvement, quality service delivery, and confidentiality.
• Adaptable and resilient professional who thrives in a dynamic environment and can confidently support services across rural and remote communities.

If you have answered yes to any of these questions - then read on…

HOW WILL YOU CONTRIBUTE?

• Lead and coordinate high-quality administrative support services across the Community Mental Health team.
• Provide responsive support to staff, consumers, and stakeholders, ensuring timely and professional communication.
• Drive continuous improvement of administrative systems, processes, and service delivery practices.
• Support and mentor administrative staff through training, guidance, and knowledge sharing.
• Contribute to positive consumer outcomes by supporting efficient, accurate, and person-centred service delivery.

WHAT WILL WE OFFER YOU IN RETURN?

At BHFLHN, not only will you be working in an environment surrounded by beautiful scenery and nature we see your work here as not just as a job, but an opportunity to extend, progress or consolidate your career with us. We therefore offer you opportunities to be supported in the following ways:

• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT yearClick here more information
• Access to generous leave provisions and professional development opportunities.
• Support for you and your family via our free Employee Assistance Program.
• Health and Fitness Benefits:Access to Fitness Passport, a discounted workplace health and fitness program available to BHFLHN staff and their families.

WHAT ELSE DO YOU NEED TO KNOW/WHAT IS ESSENTIAL FOR SUCCESS?

Working in this environment, it is important to us that we only employ people with the upmost integrity and commitment to serving the South Australian community and its visitors to the highest possible standards. To ensure that we meet that commitment there are a few checks that you will be required to undertake. These are detailed on the Role Description, but are likely to include the following:

• You will need to undergo employment screening, what you require is also on the front page of the Role Description.

OUR COMMITMENT TO DIVERSITY & INCLUSION

We employ people as diverse as the clients we support and the environments we work in. At BHFLHN we pride ourselves on being an Equal Opportunity employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees and therefore we encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We continually look for ways to support and promote diversity and flexible ways of working so please let us know what interests you.

Advertised: 31 Aug 2026 Cen. Australia Standard Time
Applications close: 13 Sep 2026 11:55 PM Cen. Australia Standard Time