Administration Officer -Level 3 - Hay

Southern NSW Local Health District; Hay; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Flexible Working Arrangements

Generous Salary Packaging

Professional Development

Health & Wellbeing Support

Job summary

Southern NSW Local Health District in Hay, NSW, is seeking an Administration Officer – Level 3 for permanent part-time and casual positions.

This role delivers high quality customer service, handles admissions, transfers and discharges, uses Microsoft Office, maintains records, and works with a multidisciplinary team. Applications close 23 September 2026.

Qualifications

• Experience in administrative support within healthcare or a complex organisation.
• Proficiency with MS Office applications and record management.
• Demonstrated commitment to customer service and privacy.

Responsibilities

• Provide high quality customer service to patients, staff and the public.
• Perform clerical tasks, admissions, transfers and discharges.
• Manage records, correspondence, appointments and stores.
• Support the team and relief for other staff as needed.
• Communicate clearly with the team leader and stakeholders.
• Uphold patient privacy and confidentiality.
• Demonstrate initiative within established procedures.
• Work collaboratively within the multidisciplinary team.
• Utilise Microsoft Office and email systems efficiently.
• Maintain accuracy and attention to detail in all tasks.
• Complete tasks under broad supervision with sound judgement.
• Meet work priorities in a busy healthcare environment.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Microsoft Office

Privacy and confidentiality

Polite telephone manner

Tools

Microsoft Excel

Microsoft Teams

Windows-based applications

Email systems

Job description

Employment Type: Permanent Part Time (3 shifts per fortnight) and Casual Positions

Position Classification: Administration Officer – Level 3

Remuneration: $73,915.12– $76,218.80 per annum, pro-rata (+ super + 17.5% leave loading where applicable)

Location: Hay

Applications Close: 23 September 2026

Are you a detail-driven administrator ready to make a difference in healthcare?

About the Opportunity

• Providing high quality customer service to patients, employees and members of the public, including responding respectfully and helpfully to all face-to-face and telephone enquiries.
• Completing a range of operational, clerical and administrative tasks using the Microsoft Suite of applications (including Excel and Teams) to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, managing correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Providing assistance with more complex tasks or projects, and providing relief for other staff as required, to support efficiency and quality within the service and team.
• Planning and preparing appointments and communicating clearly with the team leader daily.
• Performing according to established work practices and procedures, working under general instruction and broad supervision.
• Working collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.
• Experience working in a similar support role in a complex organisation, as an effective and collaborative team member.
• Sound judgement in making decisions about work priorities, achieving key tasks effectively in a busy work area.
• Effective communication skills across a wide range of stakeholders, including managers, colleagues and members of the public, with strong attention to detail.
• Demonstrated high-level computer skills, including proficiency with Microsoft and Windows-based applications, email systems, and/or other information and record-keeping systems.
• An understanding of, and commitment to, providing excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and the ability to work effectively under broad supervision.
• National Police Check

At Murrumbidgee Local Health District (MLHD), we offer more than a job, we offer the chance to make a real difference.

• Meaningful Impact – Support the delivery of essential health services and make a genuine difference to patients and families across our regional communities.
• Attractive Remuneration – Enjoy competitive pay aligned with your skills and experience.
• Flexible Working Arrangements – Designed to support work-life balance.
• Generous Salary Packaging – Access up to $20,600 per annum tax-free for living expenses, plus the option for novated car leasing.
• Professional Development – Ongoing learning and career development opportunities.

Health & Wellbeing Support – Comprehensive wellness programs for you and your family, including Employee Assistance Programs, Fitness Passport and initiatives to support physical and mental health.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community. If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.