Administration Officer - Level 3 - Narrandera

Murrumbidgee Local Health District (MLHD); Narrandera Shire Council; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Flexible Working Arrangements

Meaningful Impact

Competitive remuneration

Professional Development

Health & Wellbeing Support

Job summary

Murrumbidgee Local Health District (MLHD) is seeking an Administration Officer – Level 3 in Narrandera. This permanent part-time role (16 hours/week) focuses on high-quality customer service, reception duties and a range of clerical tasks to support admissions, records, bookings and stores management.

Ideal candidates demonstrate service excellence, sound judgement, strong communication and IT skills, with confidentiality and teamwork at the forefront of daily tasks.

Qualifications

• Experience in a similar support/admin role in a complex organisation.
• Strong judgement to prioritise tasks in a busy environment.
• Clear communication with managers, colleagues and the public.
• Proficient with Microsoft Office and Windows-based systems.

Responsibilities

• Provide high-quality customer service to patients, employees and the public.
• Carry out administrative tasks using Microsoft Office to support admissions, transfers and discharges, record management and appointments.
• Assist with more complex tasks or projects and provide relief for other staff.
• Plan and prepare appointments and communicate with the team leader daily.
• Work under general instruction and broad supervision.
• Collaborate with multidisciplinary team to deliver customer service excellence.

Skills

Team collaboration

Priority setting

Communication

Attention to detail

Initiative

Customer service

Tools

Microsoft Office

Windows applications

Email systems

Job description

Requisition ID: REQ683481

Employment Type: Permanent Part - Time

Hours per Week: 16

Position Classification: Administration Officer – Level 3

Remuneration: $73,915.12– $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)

Location: Narrandera

Applications Close: 10 September 2026

Are you a detail-driven administrator ready to make a difference in healthcare?

About The Opportunity

As the Administration Officer, you will be responsible for:

• Providing high quality customer service to patients, employees and members of the public, including responding respectfully and helpfully to all face-to-face and telephone enquiries.
• Completing a range of operational, clerical and administrative tasks using the Microsoft Suite of applications (including Excel and Teams) to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, managing correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Providing assistance with more complex tasks or projects, and providing relief for other staff as required, to support efficiency and quality within the service and team.
• Planning and preparing appointments and communicating clearly with the team leader daily.
• Performing according to established work practices and procedures, working under general instruction and broad supervision.
• Working collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.

About You

Our ideal candidate will demonstrate:

• Experience working in a similar support role in a complex organisation, as an effective and collaborative team member.
• Sound judgement in making decisions about work priorities, achieving key tasks effectively in a busy work area.
• Effective communication skills across a wide range of stakeholders, including managers, colleagues and members of the public, with strong attention to detail.
• Demonstrated high-level computer skills, including proficiency with Microsoft and Windows-based applications, email systems, and/or other information and record-keeping systems.
• An understanding of, and commitment to, providing excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and the ability to work effectively under broad supervision.

Essential Requirements

• National Police Check
• NSW Working with Children Check
• OASV Vaccination Category B

Why join MLHD?

At Murrumbidgee Local Health District (MLHD), we offer more than a job, we offer the chance to make a real difference.

• Meaningful Impact – Support the delivery of essential health services and make a genuine difference to patients and families across our regional communities.
• Attractive Remuneration – Enjoy competitive pay aligned with your skills and experience.
• Flexible Working Arrangements – Designed to support work-life balance.
• Generous Salary Packaging – Access up to $20,600 per annum tax-free for living expenses, plus the option for novated car leasing.
• Professional Development – Ongoing learning and career development opportunities.
• Health & Wellbeing Support – Comprehensive wellness programs for you and your family, including Employee Assistance Programs, Fitness Passport and initiatives to support physical and mental health.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.