Administration Officer - Casual Pool (Country South)

Women'S And Children'S Health Network; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport for staff

Employee Assistance Program

Relocation support

Job summary

The Women’s and Children’s Health Network (WCHN) in South Australia is seeking an Administration Officer for a casual pool across various sites, including the Country South region. The role provides administrative support and quality customer service to Child and Family Health Service offices state-wide.

Key duties include handling enquiries, maintaining records and databases, and contributing to risk management and a safe work environment.

Qualifications

• Strong interpersonal and communication abilities with diverse groups.
• Ability to resolve workplace conflicts.
• Experience in frontline customer service in a health service.
• Knowledge of administrative systems, procedures and guidelines.

Responsibilities

• Provide quality customer information and enquiry service.
• Provide administration support for efficient operations.
• Maintain a confidential, secure client records system and accurate databases.
• Contribute to quality and risk management and a safe work environment.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Frontline customer service

Administrative systems

Job description

Administration Officer - Casual Pool (Country South)

Job no: ******
Work type: Casual
Location: Adelaide Hills, Murray and Mallee, Country SA - Location negotiable, Various
Categories: Administration, Business and Management

• Women’s and Children’s Health Network, Child and Family Health Services (CaFHS), Berri, Mount Barker, Mount Gambier, Murray Bridge, and other CaFHS main sites across South Australia
• Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
• Casual – 12 Month Contract

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to both internal and external clients
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service
• Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases.
• Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment

Skills and Experience

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
• Able to effectively resolve conflict in the workplace
• Working in a demanding frontline customer service position within a Health Service
• Administrative Systems, Procedures and Guidelines

Enquiries can be directed to

Annette Sargent

Nurse Consultant Country North

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 12 November 2026 11:55PM