Administration Officer

SA Health; City of Mount Gambier; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Public transport for staff

Employee Assistance Program

Relocation assistance

Job summary

The Women’s and Children’s Health Network (WCHN) Mount Gambier site is seeking an Administration Officer (ASO2) to deliver quality customer service and administrative support across the CaFHS offices. You will handle enquiries, maintain records, and support a seamless booking system while upholding privacy and accuracy.

This full-time, 12-month contract offers generous salary packaging, Fitness Passport, transport benefits, and relocation support subject to eligibility. Applications close soon.

Qualifications

• Sound interpersonal and communication skills with the public and staff.
• Ability to resolve conflicts in a frontline service role.

Responsibilities

• Provide quality customer information and enquiry service to internal and external clients.
• Deliver comprehensive administrative support to ensure efficient service delivery.
• Maintain a coordinated customer booking system and accurate electronic records.

Skills

Customer service

Records management

Administrative systems

Communication

Job description

Women’s and Children’s Health Network, Child and Family Health Services (CaFHS), Mount Gambier, 5291

Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits

Full Time– 12 Month Contract

About WCHN Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to both internal and external clients
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service
• Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases.
• Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment

Skills and Experience

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
• Able to effectively resolve conflict in the workplace
• Working in a demanding frontline customer service position within a Health Service
• Administrative Systems, Procedures and Guidelines

Enquiries can be directed to Henry Bell Administration Manager 8303 1648 [emailprotected]

Key role documents

• ASO2 - CaFHS Administration Officer - Role Description - 952975.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 12 November 2026 11:55PM