Administration Officer (ATSI Identified)

Family and Disability Services; Brisbane; Hybrid; AUD 53,000 - 76,000; Full time

Benefits offered by this job

NFP Salary Packaging

Parental leave (12 weeks)

Diversity leave options

Career development

Employee discounts

Wellbeing programs

Flexible work arrangements

Job summary

UnitingCare Brisbane, part of the FaDS team, is seeking an Administration Officer for the 13YARN national crisis line. This identified position supports Aboriginal and Torres Strait Islander communities and offers hybrid work in Brisbane, with a maximum-term contract to 30 June 2027.

You will manage diary, meetings, reports and records while collaborating with HR, IT and service providers. Strong MS Office skills, organisation, and a current driver licence are essential.

Qualifications

• Certificate IV in Business Administration or related qualification.
• Previous administrative support in a busy environment.
• Experience in community services, health, aged care or not-for-profit is valued.
• Strong MS Office skills and attention to detail.

Responsibilities

• Diary and calendar management.
• Coordinating meetings, workshops and events.
• Financial administration including accounts payable and reconciliations.
• Preparing reports, presentations, correspondence and minutes.
• Maintaining records, databases and information systems.
• Supporting HR, fleet, travel, IT and WHS activities.
• Liaising with internal stakeholders, suppliers and service providers.
• Assisting with process improvements in administration.

Skills

Microsoft Office skills

Written and verbal communication

Organisational skills

Education

Certificate IV in Business Administration

Tools

Word

Excel

Outlook

Job description

Administration Officer | 13YARN | Brisbane (ATSI Identified)

Employment Term: Maximum Term, Full Time until 30 June 2027

Location: Brisbane, Hybrid working arrangement

Remuneration: $46.70 per hour + Super + NFP Salary Packaging

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As an Administration Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together! This is an identified position in line with UnitingCare’s Aboriginal and Torres Strait Islander Peoples Workforce Strategy which aims to increase the representation of Aboriginal and Torres Strait Islander employees in all areas of our organisation. For this position, it is an equal opportunity measure that applicants must be of Aboriginal and/or Torres Strait Islander descent as per section 105 of the Queensland Anti-Discrimination Act (1991).

Your Part in our UnitingCare team

Make a difference behind the scenes supporting a 24/7 national service dedicated to Aboriginal and Torres Strait Islander peoples. 13YARN is the first national crisis support line for Aboriginal & Torres Strait Islander people, delivered by Aboriginal and Torres Strait Islander Crisis Supporters who understand the challenges faced by their communities. We are seeking an organised and proactive Administration Officer to provide high-quality administrative and operational support to our Brisbane-based team.

In this role you will be:

• Diary and calendar management
• Coordinating meetings, workshops and events
• Financial administration, including accounts payable and reconciliations
• Preparing reports, presentations, correspondence and meeting minutes
• Maintaining records, databases and information systems
• Supporting HR, fleet, travel, IT and workplace health and safety activities
• Liaising with internal stakeholders, suppliers and service providers
• Assisting with continuous improvement of administrative processes

What makes a difference for us?

• You identify as Aboriginal or Torres Strait Islander or both (Identified Position)
• Certificate IV in Business Administration or a related qualification
• Previous experience providing administrative support in a busy environment
• Experience within the community services, health, aged care or not-for-profit sector will be highly regarded
• Strong Microsoft Office skills, including Word, Excel and Outlook
• Excellent organisational skills and attention to detail
• Strong written and verbal communication skills
• Experience managing competing priorities and meeting deadlines
• Ability to build positive working relationships across diverse teams
• A current Driver Licence
• Eligibility to hold a Blue Card

What makes a difference for you?

• Flexible work arrangements to support work-life balance
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family. Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au

Let’s make a meaningful difference, together.