Administration Officer (Aboriginal/Torres Strait Islander Identified)

Aboriginal Legal Service NSW/ACT; Parramatta; On-site; AUD 74,000 - 91,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Annual leave loading 17.5%

Career development opportunities

Job summary

Aboriginal Legal Service NSW/ACT in Parramatta is seeking an administration assistant to support solicitors and coordinate files. This fixed-term 12-month role offers essential frontline reception and high-level admin tasks within a culturally safe setting.

You will maintain client records, prepare documents, liaise with court staff, and uphold confidentiality while working collaboratively with the ALS team to ensure smooth operations for the mob.

Qualifications

• Reception and admin duties in a legal services environment.
• Provide frontline reception support during office hours.
• Prepare legal documents and manage file coordination.
• Maintain client records with confidentiality.
• Liaise with solicitors, court staff and professionals.

Responsibilities

• Maintain accurate client records and manage file opening, closing, and archiving.
• Provide frontline reception and phone duties during office hours.
• Deliver high-level admin and secretarial support, including preparing legal documents.
• Liaise with solicitors, court staff, DCJ, and other professionals to support client matters.
• Assist clients with referrals and uphold timely, professional office standards.
• Work respectfully with mob for mob and collaborate with ALS team.

Skills

Reception duties

Phone handling

MS Office

Data entry

Confidentiality

Tools

Word

Excel

Access

Outlook

Job description

Aboriginal Legal Service NSW/ACT – Parramatta NSW

Job: 1701922 | Full-Time | Fixed-Term (12 months) | Parramatta, NSW| $82,532 (Fixed Pay)

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.

The Aboriginal Legal Service (ALS) was established in a critical act of self-determination over 50 years ago as part of the Aboriginal rights protest movement. We provide high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people throughout NSW and the ACT, and fight for social justice and equity for our communities.

Your Impact

You’ll play a key role in delivering high-quality legal support for mob. By coordinating files, managing schedules, and supporting solicitors, you’ll help keep the practice running seamlessly. Your work will ensure culturally respectful, professional support for clients, families, and community, where every detail contributes to stronger futures. Each day, you will:

• Maintain accurate client records and manage file opening, closing, and archiving.
• Provide frontline support through reception and phone duties during office hours.
• Deliver high-level admin and secretarial support, including preparing legal documents.
• Liaise with solicitors, court staff, DCJ, and other professionals to support client matters.
• Assist clients with referrals and uphold timely, professional office standards.
• Work respectfully with mob for mob, follow ALS policies and collaborate effectively with the team.

Your Story & Strengths

With respect and pride, you’ll walk alongside community, with a deep understanding of cultural, social, and historical needs. You’re committed to standing up for justice, supporting mob with care, and helping reduce cultural load and bring these values and strengths:

• Be a proud Aboriginal and/or Torres Strait Islander person, recognised and accepted by your community.
• Strong cultural knowledge, respect for mob, and ability to work in culturally safe ways.
• Commitment to social justice and supporting advocacy for mob.
• Strong computer skills (Word, Excel, Access, Outlook) and confident typing ability.
• Excellent phone manner, communication skills, and ability to engage respectfully with clients.
• Strong organisation, time management, confidentiality, and ability to work independently or in a team.
• Problem-solving skills, with bonus value from experience in ACCOs or legal practice.

Our Journey Together

At ALS, you can discover a fulfilling career that truly makes an impact in the community. We also offer our staff a range of generous benefits including:

• Not-for-profit salary packaging to reduce your tax burden, which means you get to keep more of your hard-earned money in your pocket.
• Annual leave loading of 17.5%, ensuring that you are rewarded for your time off and can enjoy a well-deserved break.
• Career and professional development opportunities.

Caring for Community & You

To protect the communities we serve, we are committed to upholding the highest standards of safe recruitment practices. Therefore, it is essential that candidates either possess or have the capacity to obtain a current and valid Working with Children (NSW) check for this role.

ALS is committed to equal opportunity and cultural safety in recruitment for all candidates. If you identify as a person with a disability and need any adjustments or support throughout the recruitment process, please contact our Talent Team at ******@alsnswact.org.au - we will work with you to ensure an accessible and supportive experience.

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