Administration Officer

Followmont Transport; Mount Isa City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Discounts at major retailers in Mount 

Health fund discounts

Employee Assistance, Mental Wellbeing

Recognition programs

Job summary

Followmont Transport in Mount Isa is seeking a dedicated administrator to support customer service with phone, email and in-person inquiries, ensuring accurate information and a positive experience.

You will use TruckMate, Outlook, Excel and Word to track freight movements and provide reporting, with weekly pay and leave entitlements. A background in transport or warehousing is highly regarded, and teamwork is valued.

Qualifications

• Passionate about providing quality administration and customer care & support.
• Computer literacy - basic skills in Microsoft suite programs.
• Exposure to Transport, Logistics or Warehousing - Highly Regarded.
• Positive attitude and ability to work in a small team environment.

Responsibilities

• Assist with customer enquiries via phone, email, and face to face.
• Provide detailed tracking and reporting on freight movements/deliveries, including reporting on misdirected freight.
• Utilise various Internal Systems and Microsoft Office Programs - E.g. TruckMate, Outlook, Excel, Word, etc

Skills

Customer service

Administration

Microsoft Office basics

Tools

TruckMate

Outlook

Excel

Word

Job description

Are you passionate about customer service? Looking for an opportunity to learn new skills or grow your existing strengths?

An excellent opportunity awaits you to join the Followmont Transport Family in Mount Isa and start a career in the transport industry today!

With a focus on building positive and collaboratively relationships with customers and internal team members, you will be service oriented and diligent to receiving and providing accurate information to ensure our customers have the best experience.

The Opportunity:

Full Time & Permanent | Monday to Friday

Effectively assist with customer enquiries via phone, email, and face to face

Provide detailed tracking and reporting on freight movements/deliveries, including reporting on misdirected freight

Utilise various Internal Systems and Microsoft Office Programs - E.g. TruckMate, Outlook, Excel, Word, etc

About You:

Passionate about providing quality administration and customer care & support.

Computer Literacy - basic skills in Microsoft suite programs

Exposure to Transport, Logistics or Warehousing - Highly Regarded

Positive attitude and ability to work in a small team environment

Weekly pay | Leave Entitlements

Gain and progress a career in the industry through internal opportunities locally and throughout QLD and NSW

• Access to our Workplace Benefits Program with discounts at major retailers based in Mount Isa.
• Health Fund discounts for single or family coverage.
• Free access to Employee Assistance, Mental Wellbeing, and Workplace Banking programs.
• Recognition programs that celebrate and reward your contributions.

If you encompass the above attributes and feel this position is a good fit for you, the Followmont Team would love to hear from you!

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values,

Service | Unity | Passion | Integrity | Innovation| Care

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