Administration Officer

Bayside Health; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary Packaging & Novated Leasing

On-site car & bike parking

ProSport Fitness facilities

Child Care Services

Job summary

Bayside Health, a public health service serving Melbourne and surrounding regions, seeks an Administration Officer for the Cardiology unit at The Alfred Heart Centre. The role focuses on delivering efficient administrative, reception and clerical support to ensure smooth clinic operations.

You will manage appointments, referrals, patient inquiries and data entry, contributing to quality service for patients, carers and health professionals within a large, collaborative health network.

Qualifications

• Sound administrative experience – hospital environment preferred but not essential.
• Personable, customer focused approach and commitment to high quality service.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational).
• Understanding of confidentiality and privacy legislation.
• Understanding of medical terminology.
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

Responsibilities

• Reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Skills

Administrative workflow planning

Customer service

MS Word

MS Outlook

MS Excel

Confidentiality

Medical terminology

Prioritisation & delegation

Tools

MS Word

MS Outlook

MS Excel

Job description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent full-time position (80 hours per fortnight, 1.0 EFT)
• Administration Officer Grade 1 (HS1)
• Located at the Alfred
• Great Staff Benefits! 5 Weeks Annual Leave pro-rata, ADOs & Salary Packaging

About The Alfred Heart Centre

We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally.

About The Role

The Cardiology Administration Officer reports to the Heart Centre Administration Supervisor. As part of the administration team for Specialist Clinics - Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Skills And Experience

Desirable

• Sound administrative experience - Hospital environment preferred but not essential
• Personable, customer focused approach, and commitment to high quality service
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• On-site car (subject to availability) & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children's Services

If you have any questions, or wish to know more about the role, please contact Yvette Marris, Alfred Heart Centre Supervisor, on [e-mail].

Applications closing 11pm AEDT, Thursday 29th October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.