Administration Officer

Hyne & Son; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Return-to-base work

Free onsite parking

Generous product discounts

Ongoing training and development

EAP 24/7 mental health support

Career growth in expanding company

Job summary

Hyne & Son is seeking a Casual Administration Officer to join our Service & Maintenance team at Rocky Point on the Gold Coast. You will provide hands-on administrative support across maintenance, workshop and accounts, coordinating parts, paperwork and conversations with suppliers and contractors.

Ideal candidates are organized, reliable and capable of juggling multiple tasks in a busy environment, with strong data entry and communication skills.

Qualifications

• Previous admin experience in maintenance or workshop environment.
• Experience with Pronto preferred.
• Ability to manage parts inventory and supplier liaison.
• Strong data entry and document management.

Responsibilities

• Provide day-to-day admin support to Service & Maintenance.
• Assist workshop technicians with parts requirements.
• Manage parts inventory, stock movements and stocktakes.
• Process purchase orders, invoices and other parts transactions.
• Liaise with suppliers to coordinate deliveries.
• Coordinate contractor inductions, permits and compliance.
• Maintain service records and asset registers.
• Enter service sheets and maintenance information into systems.
• Support Accounts with scanning, filing and document management.

Skills

Organised

Attention to detail

Multi-tasking

Data entry

Communication skills

Team collaboration

Pronto

Tools

Pronto

Job description

Your Next Role

We're looking for a Casual Administration Officer to join our Service & Maintenance team at Rocky Point.

This is a varied, hands‑on administration role where you'll help keep our maintenance, workshop and accounts processes running smoothly. You'll work closely with the Service & Maintenance Manager, Supervisors, technicians, suppliers and contractors, making sure information, parts and paperwork are all where they need to be.

If you're organised, practical and enjoy a role where every day brings something different, this could be the opportunity for you.

What You'll Be Doing

• Providing day-to-day administrative support to the Service & Maintenance team
• Supporting workshop technicians with parts requirements for servicing and repairs
• Managing parts inventory, stock movements, transfers and stocktakes
• Processing purchase orders, invoices, credits, receipting and other parts-related transactions
• Liaising with suppliers to coordinate parts and goods deliveries
• Managing the workshop inbox and coordinating maintenance requests and communications
• Coordinating contractor inductions, permits and compliance requirements
• Maintaining service records, asset registers, equipment details and service schedules
• Entering service sheets, hours and maintenance information into our systems
• Following up outstanding items, non-conformances and corrective actions
• Providing general administration support to the Accounts team, including scanning, filing and document management
• Completing parts pick‑ups/drop‑offs and other general maintenance administration as required.

About You

We're looking for someone who is:

• Organised and reliable, with strong attention to detail
• Confident managing multiple priorities in a busy environment
• A strong communicator who can build positive relationships with suppliers, contractors and internal teams
• Comfortable working independently while also being part of a team
• A practical problem solver who is happy to get involved and find solutions
• Adaptable and able to respond to changing priorities
• Confident using computer systems and completing accurate data entry

Desirable experience

• Previous experience in maintenance, administration, accounts, automotive, heavy vehicles or parts will be highly regarded.
• Experience with Pronto
• Experience with a Parts Interpreter

About us

Rocky Point has a simple philosophy. We seek to help all Australians enjoy great results with the plants they grow. Whether that's helping home gardeners make the most of their land, or helping industry professionals grow their businesses, we're here to supply the best products so our customers can create the best results possible. Rocky Point has grown into one of Australia's leading producers of gardening and landscaping products. We proudly package and distribute premium quality products for home gardeners, professional growers, and landscapers through well-established retail and wholesale channels nationwide.

As part of the Hyne Group, a proudly Australian, family-owned business with a legacy in sustainable forestry, we've expanded our capabilities even further. The recent integration of Bassett Barks into the Rocky Point family strengthens our supply chain, deepens our raw material expertise, and enables us to deliver even greater value to our customers. With a combined 60+ years' experience in growing media and landscape supply, we're continuing to lead the way in sustainable, innovative horticultural solutions.

Why Rocky Point? As a Rocky Point team member you will enjoy benefits such as:

• Enjoy return-to-base work
• Northern Gold Coast location with free onsite parking
• Generous product discounts
• Ongoing training and development
• EAP with 24 hour access to mental health & nurse practitioners
• Career growth in an expanding and progressive company who is market leader in the industry