Administration Officer

Aeralife; City of Melbourne; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Staff referral program

Professional development

Inclusive workplace culture

Employee Assistance Program (EAP)

Salary packaging

Novated leasing

Private health insurance discount

Exclusive employee discounts

Recognition programs

Job summary

Aeralife Watergardens in Victoria is seeking a permanent part-time Administration Officer to deliver high-level administrative and clerical support within a busy aged care community.

You will manage reception, enquiries, resident admissions and records, and work with staff, residents and families to ensure compliant, smooth operations. This role offers a stable schedule Monday to Wednesday with potential for additional hours.

Qualifications

• Previous administration, reception or customer service experience.
• Strong computer and word processing skills.
• Excellent communication and interpersonal skills.
• High attention to detail and strong organisational ability.
• Experience managing confidential information with professionalism.
• Ability to work independently while contributing to a team.
• Availability to work Monday, Tuesday and Wednesday each week.
• NDIS Worker Screening Check.
• Current COVID-19 vaccinations (highly recommended).

Responsibilities

• Manage reception duties and enquiries.
• Coordinate resident admissions and discharges.
• Maintain accurate records and data systems.
• Provide exceptional support to residents, families, visitors and staff.

Skills

Administration experience

Computer skills

Communication skills

Attention to detail

Confidential info handling

Independent worker

Availability Mon-Wed

NDIS screening check

Job description

Contact information

• Contact Phone [phone]
• Contact Email [e-mail]

Description

Administration Officer

The Administration Officer is responsible for providing high-level administrative and clerical support to ensure the smooth operation of the Aeralife Watergardens. This role plays a critical part in ensuring compliance, efficient resident admissions, and effective communication between staff, residents, families, and external stakeholders.

At Aeralife Watergardens, you’ll be part of a team that enables a secure and connected community. The home features a cinema, library, and alfresco barbecue areas for residents and families to enjoy. Our prime location offers the convenience of shopping, dining, and enjoying leisure activities like movies and coffee outings together. Join us and work in an environment where you can contribute to creating a vibrant, engaging community for our residents while thriving in a supportive team atmosphere.

Benefits and Culture

• Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our team
• Ongoing learning and professional development opportunities to support your career growth
• A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
• Employee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate family
• Salary packaging benefits to help maximise your take-home pay
• Novated leasing and vehicle financing options
• Discounted private health insurance
• Exclusive employee discounts and lifestyle benefits including travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
• Employee Reward and Recognition Programs that celebrate individual and team achievements

The Opportunity on Offer

The Administration Officer plays a key role in supporting the efficient and compliant operation of our aged care community by delivering high-quality administrative and clerical services. This position is responsible for managing reception duties and enquiries, coordinating resident admissions and discharges, maintaining accurate records and data systems, and providing exceptional support to residents, families, visitors and staff.

This is a permanent part-time opportunity working Monday, Tuesday and Wednesday each week at Aeralife Watergardens. The role offers consistency, stability and the opportunity to become a valued member of our close-knit team, with potential for additional hours or full-time opportunities in the future based on organisational needs and performance.

How you will make an Impact

• Maintaining a friendly, helpful manner with consumers, visitors and other staff.
• Proactively trying to resolve concerns, complaints or suggestions of consumers and family/visitors.
• Complete all administrative tasks promptly with accuracy of detail.
• Completing and maintaining ongoing scheduled routines.
• Accurate administration of all cash transactions and POS machine.
• Following established protocols and document control.
• Word processing documents, reports and letters as required.
• Assists with annual stock take and maintaining an up-to-date asset register
• Complete all financial procedures promptly with accuracy of detail.
• Ability to implement work with regard to all the Accreditation Standards.

About You

You are a friendly, professional and highly organised administrator who enjoys being the welcoming face of a busy workplace. You take pride in delivering excellent customer service, managing competing priorities, and maintaining accurate records and systems.

You thrive in a people-focused environment and are passionate about making a positive difference in the lives of older Australians, their families and visitors.

To be successful in this role, you will bring:

• Previous administration, reception or customer service experience
• Strong computer and word processing skills
• Excellent communication and interpersonal skills
• High attention to detail and strong organisational ability
• Experience managing confidential information with professionalism
• The ability to work independently while contributing to a supportive team culture
• Availability to work Monday, Tuesday and Wednesday each week
• NDIS Worker Screening Check
• Current COVID-19 vaccinations (highly recommended)

About Us

Aeralife is a proudly Australian-owned aged care provider with over 20 years of experience delivering exceptional residential aged care services. Across our communities in Victoria and New South Wales, we are committed to creating environments where residents feel safe, respected and connected.

Guided by our values of Passion, Innovation, Empathy and Respect, we are dedicated to delivering care that enriches lives while fostering rewarding careers for our people.

If you're looking for more than just a job, if you're seeking a workplace where you can make a real impact and be valued for the difference you make, Aeralife could be the perfect next step in your career.

Due to high volume of candidates, only shortlisted applicants will be contacted.