Administration Assistant

Eastern Health; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Mentor and Shadowing program

Flexible working hours

Private health insurance

Fitness Passport for work-life balance

Employee Assistance program

Salary packaging options

Cafes at all hospitals

Job summary

Eastern Health in Melbourne’s Victoria region is seeking an Administration Assistant to support Subacute Ambulatory Care Services (SACS) and Care@Home, rotating between Angliss, Wantirna, Lilydale and Peter James campuses. The role focuses on data entry, managing client bookings and handling enquiries from clients and staff, with frontline reception responsibilities.

You'll join a dedicated administration team that values teamwork and clear communication to help clients access community-based

Qualifications

• Recent administrative experience in a similar role or transferable skills.
• Able to fill in for admin staff across multiple campuses with agility.
• Accurate data entry with high level of accuracy.

Responsibilities

• Perform administrative computer work with focus on data entry and client bookings.
• Handle enquiries from clients and staff, both face-to-face and over the phone.
• Provide front line reception support to patients and relatives.

Skills

Data entry

Reception

Administrative experience

Teamwork

Communication skills

Tools

Excel

Power BI

Job description

Administration Assistant

• Annualleave reliever position| Subacute Ambulatory Care Services (SACS) Services,Care@Home
• Rotate between 4 Eastern Health campuses (Angliss, Wantirna, Lilydale and Peter James)

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

This role involves administrative computer work, with a strong focus on data entry, managing client bookings, and handling enquiries from both clients and staff.

The role alsoincludefront line reception work dealing with patients,relativesand clinical staff.

You will be part of averydedicated team of administration assistants who work collaboratively to support clients and clinical staff accessingcommunity basedservices.

The position requires excellent teamwork and communication skills,withcustomer interactions occurring face to face andover the phone.

About you

To be successful in this role you will possess:

• You will have recent administrative experience in a similar role ordemonstratetransferable skills.
• You will be a highly agile and adaptable person as you will be filling in for admin staff annual leave across different campuses.
• Accurate data entry is a large focus of this positionneedinghigh levelof accuracy

You will be joining a team of dedicated administration assistants.

Work is based on teamwork and a collaborative and open mindset is essential.

Priorities can change quickly, so you will need to be able to take direction from your team leader to ensure daily requirements are met.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice) . Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

Respect for all | Safe always | Partnering in care | Learning and improving every day