Administration Officer

City of Casey; City of Melbourne; Hybrid; AUD 68,000 - 84,000; Full time

Benefits offered by this job

Hybrid work

RDOs

Wellbeing program

Private Health discounts

Onsite café

Job summary

City of Casey is seeking a Rates Administrative Officer to support council operations by accurately managing property records, processing rate notices, and delivering clear, reliable advice to the public from Bunjil Place in Melbourne's southeast.

This limited tenure, full-time role offers hybrid work, paid leave provisions, and opportunities for professional development. Applicants should have experience in high-volume rates-related administration and strong MS Office skills.

Qualifications

• Experience in high-volume rates-related administrative tasks.
• Strong attention to detail and time management.
• Excellent communication with diverse stakeholders.
• Proficient MS Office skills and database experience.
• Willingness to undergo pre-employment background checks.

Responsibilities

• Process Acquisition, Disposition and Change of Address details.
• Prepare duplicate rate notices and letters to new owners.
• Maintain NAR database including linking/delinking/merging names/addresses.
• Create and maintain Property Records within Council's Property and Rating Database.
• Process and issue Land Information Certificates.
• Attend to telephone and personal enquiries and provide sound and accurate advice to solicitors and members of the public.

Skills

Rates enquiries experience

Property data experience

Job description

Job no: 497037
Work type: Limited Tenure - Full Time
Location: Bunjil Place
Categories: Contract Management, Corporate Support, Executive Support, Communication Generalists, Accounting, Finance Management, General Finance, Payroll, Procurement and Contracting

• Experience handling rates enquiries or property data
• Limited Tenure, Full Time to 19 July 2027
• $ 76,100 + Superannuation (Band 4), Monthly RDO for full-time 40-hour weeks

Why Choose City of Casey

The City of Casey is one of Victoria's largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our multi-award winning, architecturally designed workplace - located in Bunjil Place in Melbourne's southeast - inspires collaboration and creativity. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Why You’ll Love Working with Us

• True flexibility with hybrid work, RDOs because life comes first.
• Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
• Reproductive health leave, up to 5 days of paid leave to support our employees
• THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
• 24/7 confidential counselling for you and your immediate family, offering support whenever you need it.
• Family-friendly leave options, including 16 weeks paid primary caregiver leave, to support you through life's biggest moments.
• Ongoing professional development to help you grow your skills and advance your career.
• Free Workout Wednesdays, discounted gym memberships and an onsite café - convenience in one place.
• Private Health discounts for employees, through the access of the local government health plan.
• Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
• Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
• Paid Christmas Shut Down Leave
• And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey

About the Role

Support council operations by accurately managing property records, preparing official documents, and delivering clear, reliable advice to the public.

What You’ll deliver

• Process Acquisition, Disposition and Change of Address details.
• Prepare duplicate rate notices and letters to new owners.
• Maintain NAR database including the linking/delinking/merging of names and/or addresses.
• Create and maintain Property Records within Council's Property and Rating Database.
• Process and issue Land Information Certificates.
• Attend to telephone and personal enquiries and provide sound and accurate advice to solicitors and members of the public.

What You’ll Bring

• Proven experience in a high-volume rates-related administrative role.
• Effective time management and attention to detail
• Ability to communicate and collaborate effectively with a diverse range of stakeholders both written and verbal
• Excellent MS Office skills including experience in database management
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work

Our Commitment to Diversity & Inclusion

The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.

We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or******@casey.vic.gov.au.

We are a 2026Circle Back Initiative Employer - we commit to respond to every applicant.

Please note: Unsolicited emails or approaches from recruitment agencies will not be accepted

The City of Casey reserves the right not to make any appointments for this position.

For more information about the City of Casey and to stay updated, follow us on LinkedIn.

Advertised: 02 Oct 2026 AUS Eastern Standard Time
Applications close: 11 Oct 2026 AUS Eastern Daylight Time

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