Administration Officer

Blue Care; Cairns Regional; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave

Diversity leave

Career development

Job summary

BlueCare is seeking an energetic Administration Officer to join Hollingsworth Elders Village in Portsmith, Cairns. You will provide frontline support, handle enquiries, and ensure data accuracy across financial and HR systems.

Proficiency with Microsoft Office and database tools is required, with intermediate to advanced skills. This role offers permanent part-time hours with generous not-for-profit benefits.

Qualifications

• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and enquiries.
• Ensure data integrity across financial, human resources and other BlueCare systems.

Responsibilities

• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and enquiries
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required)
• Assist senior staff with special projects as required

Skills

Customer service

Communication

Data entry

Tools

Microsoft Office

Database applications

Job description

Administration Officer | Pinangba | Portsmith • Employment Term: Permanent Part Time • Location: Hollingsworth Elders Village, Portsmith • Remuneration: $31.63 + 12% Super + Not for Profit Salary Packaging (which increases your take home pay) + Employee Discounts

We have an opportunity available for an energetic, passionate and highly capable Administration Officer to join the team at Hollingsworth Elders Village. Pinangba is an Aboriginal and Torres Strait Islander lead service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships. Surrounded by gardens, trees and birdlife, Pinangba Hollingsworth Elders Village in Cairns provides holistic and harmonious residential aged care on Yidinji Country, building a stronger future together.

As an Administration Officer a key support role to the delivery of our services, you'll play a pivotal role in ensuring business operations are run efficiently and our clients and residents receive an exceptional experience.

You will:

• Be the first point of contact for internal and external customers - via phone, email and in person


• Manage requests, concerns and enquiries


• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases


• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required)


• Assist senior staff with special projects as required

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum


• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs


• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme


• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events


• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Child safe, Child friendly

• Provide welcoming, safe & nurturing services for children


• Implement measures to prevent child abuse and neglect within our services


• Appropriately and immediately address child abuse and neglect if it does occur


• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email [e-mail]

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.