Neighbourhood Administration Officer

Blue Care; Logan City; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Superannuation

Salary packaging (Not-for-Profit)

Employee discounts

Job summary

BlueCare is seeking an Administration / Scheduling Officer in Mount Warren Park, QLD. Permanent full-time role with 6:00 am–3:00 pm hours, offering salary packaging and employee discounts.

You will support neighbourhood operations, coordinate teams, manage inquiries, and ensure accurate information across systems while delivering an exceptional client experience.

Qualifications

• Experience with rostering/scheduling tasks and administration.
• Strong written and verbal communication skills.
• Proficient with MS Office and database applications.
• Able to prioritise workload and manage time effectively.

Responsibilities

• Support and coordinate teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries promptly.
• Provide rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Arrange appointments, diaries, travel and meeting/workshop prep.

Skills

Rostering

Scheduling

Communication

MS Office

Database access

Tools

MS Office

Database applications

Job description

Administration / Scheduling Officer | BlueCare

Employment Status: Permanent Full Time Essential Availability: Monday - Friday, 6:00 am–3:00 pm Location: Mount Warren Park QLD Remuneration: $33.22 p/hr + Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts

Make a meaningful difference with BlueCare We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

Our Neighbourhood Administration / Scheduling Officer, is a key support role to the delivery of our Community Care based services.

You’ll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.

Key responsibilities include but are limited to:

• Supporting and coordinating different teams within each neighbourhood
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and inquiries
• Rostering and scheduling support for the neighbourhood
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
• Assist senior staff with special projects as required

We encourage our team to be creative and enjoy themselves while contributing to our success.

Come join one of the most trusted community and residential care providers in Australia.

Role requirements:

• You will have effective verbal and written communication skills
• Previous experience in rostering/scheduling – Highly regarded
• Great time-management skills and an ability to prioritise your workload
• Good knowledge and experience with MS Office and Database applications
• Confidence with smart phone and digital devices or willingness to learn
• Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Child safe, Child friendly

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.

We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.

Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email [e-mail]

Commitment to Safeguarding

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

www.unitingcareqld.com.au

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example.

So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.