Administration Officer

Family and Disability Services; Bli Bli; Presencial; AUD 36.000 - 51.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Not for Profit salary packaging

Penalties & allowances

Descripción de la vacante

BlueCare is seeking an Administration Officer at the Bli Bli Aged Care Facility to provide welcoming reception coverage and efficient front-of-house operations. The role handles calls, emails, visitor entry and basic administration for residents and families in a supportive aged care setting.

The position offers part-time permanent employment with a 12-month contract option. Proficiency in Microsoft Office and strong organisational skills are essential, with experience in healthcare viewed

Formación

• Proven experience in administration and office support roles.
• Certificate III or IV in Business Administration is desirable.
• Experience in aged care or healthcare is highly regarded.

Responsabilidades

• Provide reception coverage and create a welcoming front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and elevate where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Conocimientos

Customer service

MS Office

Time management

Organisational skills

Educación

Certificate III/IV in Business Administration

Descripción del empleo

Administration Officer | BlueCare | Bli Bli Aged Care Facility

Employment Term: 1 x Permanent part time and 1 x 12 months contract available

Roster: 45 hours per fortnight - Either Monday, Tuesday & Wednesday (8am to 4pm) or Wednesday, Thursday & Friday (8am to 4pm) Please clearly note upon application your availability for these shifts, Unfortunately we cannot be flexible on start and finish times or the days selected.

Location: Bli Bli Aged Care Facility

Remuneration: $31.63 per hour + Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with BlueCare

We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

About the role:

• Provide reception coverage and create a welcoming, inclusive front-of-house environment
• Manage phone calls, emails, enquiries and visitor entry requirements
• Act as the first point of contact for residents, families and visitors
• Provide administrative support including preparing correspondence, reports, agendas and minutes
• Support resident administration processes including admissions, records and reporting
• Assist with accounts administration, including invoice processing
• Organise diaries, meetings, appointments and travel arrangements
• Respond to feedback and complaints with professionalism and elevate where required
• Ensure confidentiality, privacy and accurate handling of sensitive information
• Work collaboratively with staff to support smooth operations and a positive resident experience

We warmly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people living with disability, and people of all genders and identities.

Role requirements:

• Proven experience in administration and office support roles
• Strong customer service and communication skills
• Proficiency in Microsoft Office and administrative systems
• Strong organisational and time management skills
• Ability to manage competing priorities and work independently
• Experience in aged care or healthcare (highly regarded)
• Certificate III or IV in Business Administration (desirable)
• Confidence to satisfy the relevant probity checks required by legislation or policies

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference
• BlueCare is proudly part of the UnitingCare Family, we'd love you to be too

Child safe, Child Friendly

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple -everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter the