Administration Officer

Government of South Australia; Adelaide; In loco; AUD 74.000 - 79.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary packaging

Professional development

Annual leave

Health and Fitness program

Employee Assistance Program

Descrizione del lavoro

SA Health’s Statewide Clinical Support Services is seeking an Administration Officer at SA Medical Imaging in the Royal Adelaide Hospital. You will greet patients, manage bookings, and support imaging services with accurate records and proactive communication.

Work in a seven-day roster environment and collaborate with administrative, radiographic, nursing and medical colleagues to ensure seamless patient access and service delivery. Ongoing employment and public sector benefits are available.

Competenze

• Frontline administration experience in a clinical setting.
• Customer service excellence and records management in a multidisciplinary team.
• Experience with patient management systems and Microsoft Office applications.
• Good judgement, initiative, and ability to prioritise tasks in a busy clinical environment.

Mansioni

• Be the first point of contact for patients at SA Medical Imaging and provide friendly reception and administrative support.
• Coordinate inpatient and outpatient bookings across imaging services and maintain accurate patient information.
• Respond to enquiries and liaise with clinical teams to ensure smooth appointment management and clear communication.

Conoscenze

Frontline administration

Customer service

Records management

Patient management systems

Microsoft Office

Communication

Medical terminology

Public health system

Strumenti

Electronic Medical Records

Descrizione del lavoro

SA Health
Job reference: 954887
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Statewide Clinical Support Services

Central Adelaide Local Health Network | Administration Officer SA Medical Imaging

SA Medical Imaging, Royal Adelaide Hospital, Adelaide SA 5000

ASO3 $74,095 to $78,694 p.a. + superannuation + salary packaging

Seven-day roster supporting a service that operates 24 hours a day

About the Role

Be a welcoming first point of contact for patients at SA Medical Imaging. As an Administration Officer at the Royal Adelaide Hospital, you'll provide friendly reception and reliable administrative support that helps patients access the imaging services they need.

You'll coordinate inpatient and outpatient bookings across imaging services, maintain accurate patient information and respond to enquiries with care. Working closely with administrative, radiographic, nursing and medical colleagues, you'll help manage appointments, resolve booking queries and keep communication clear across hospital teams and external services. This role participates in a seven-day roster within a service that operates around the clock.

About You

You'll bring a patient-focused approach and the confidence to manage competing priorities in a busy clinical environment. To be successful, you will have:

• Experience in frontline administration, customer service and records management within a multidisciplinary team.
• Experience with patient management systems, electronic medical records and Microsoft Office applications.
• Sound judgement, initiative and the ability to prioritise tasks, solve problems and adapt to change.
• Clear communication, discretion and empathy, with knowledge of medical terminology, administrative processes and the public health system.

About Us

Statewide Clinical Support Services (SCSS) provides specialist clinical services to the South Australian health system. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology and SA Pharmacy. SA Medical Imaging brings together public medical imaging services across South Australia to support a cohesive, consistent and accessible statewide service. Join us to help improve the health and wellbeing of South Australians.

What We Offer

• Salary benefits - flexible salary packaging up to $9,010 each FBT year for living expenses, plus $2,650 for meal and entertainment expenses.
• Professional development - opportunities to apply for reimbursement of eligible learning activities and access dedicated development leave.
• Annual leave - paid recreation leaves with leave loading.
• Health and fitness - access to Fitness Passport for you and your family, plus an annual voluntary flu vaccination.
• Employee Assistance Program - confidential counselling and support for you and your family.

Diversity and Inclusion

We support a culture where employees feel they belong and feel safe at work, where their talents are valued and their contributions recognised. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information

• Please refer to the attached role description for the full requirements. Appointment is subject to satisfactory criminal history checks and compliant immunisation screening.
• This is a Category B position.
• SA Health services implement the Addressing vaccine preventable disease Occupational assessment screening and vaccination policy in the workplace.
• Unsolicited applications from recruitment agencies or third parties will not be accepted.

Enquiries

Debra Warcup, Administration Coordinator - HR
Telephone: [phone]

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.