Medical Imaging Admin Officer - Patient Concierge & Scheduling

Government of South Australia; Adelaide; On-site; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Annual leave

Health and Fitness program

Employee Assistance Program

Job summary

SA Health’s Statewide Clinical Support Services is seeking an Administration Officer at SA Medical Imaging in the Royal Adelaide Hospital. You will greet patients, manage bookings, and support imaging services with accurate records and proactive communication.

Work in a seven-day roster environment and collaborate with administrative, radiographic, nursing and medical colleagues to ensure seamless patient access and service delivery. Ongoing employment and public sector benefits are available.

Qualifications

• Frontline administration experience in a clinical setting.
• Customer service excellence and records management in a multidisciplinary team.
• Experience with patient management systems and Microsoft Office applications.
• Good judgement, initiative, and ability to prioritise tasks in a busy clinical environment.

Responsibilities

• Be the first point of contact for patients at SA Medical Imaging and provide friendly reception and administrative support.
• Coordinate inpatient and outpatient bookings across imaging services and maintain accurate patient information.
• Respond to enquiries and liaise with clinical teams to ensure smooth appointment management and clear communication.

Skills

Frontline administration

Customer service

Records management

Patient management systems

Microsoft Office

Communication

Medical terminology

Public health system

Tools

Electronic Medical Records

Job description

SA Health’s Statewide Clinical Support Services is seeking an Administration Officer at SA Medical Imaging in the Royal Adelaide Hospital. You will greet patients, manage bookings, and support imaging services with accurate records and proactive communication.

Work in a seven-day roster environment and collaborate with administrative, radiographic, nursing and medical colleagues to ensure seamless patient access and service delivery. Ongoing employment and public sector benefits are available.