Administration Manager - Retail Ops & Team Leader

Harvey Norman Global Pty Limited; Sydney; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Flexible work environment

Job summary

Harvey Norman Moore Park is seeking a motivated Administration Manager to join the Moore Park Administration Team. You will drive administration processes, lead a team, and liaise with stakeholders to provide exceptional support services to customers and Franchisees.

Key requirements include strong English communication, excellent organizational skills, and advanced Excel/Word proficiency. A dynamic, detail‑oriented professional who thrives under pressure will fit well in a fast-paced retail

Qualifications

• Excellent communication skills in English, both verbal and written.
• Highly organized with strong time management skills.
• Experience in office management.
• Ability to coach, lead and motivate an enthusiastic team.
• Assist Franchisee in tasks including creditors, debtors, banking reconciliation, accounts payable/receivable, payroll, cash books, recruitment and monthly reporting.
• Motivated with great attention to detail and able to work with minimal supervision.
• Competent computer skills with advanced knowledge in Excel and Word.
• Experience resolving issues and making quick decisions to ensure timely, accurate services.
• Enthusiasm and willingness to learn with a can-do attitude.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Provide administration support across the Moore Park site and administration team.
• Lead and coach the administration team to deliver Great Service, Always! to customers.
• Liaise with stakeholders to ensure efficient support services and accurate reporting.
• Manage office processes, banking, payroll, and monthly reporting tasks as required.
• Collaborate with Franchisees to ensure consistent admin operations.

Skills

Customer service

Team leadership

Time management

Office management

Attention to detail

Problem solving

Excel

Word

Communication

English proficiency

Recruitment & payroll reporting

Tools

Excel

Word

Job description

Harvey Norman Moore Park is seeking a motivated Administration Manager to join the Moore Park Administration Team. You will drive administration processes, lead a team, and liaise with stakeholders to provide exceptional support services to customers and Franchisees.

Key requirements include strong English communication, excellent organizational skills, and advanced Excel/Word proficiency. A dynamic, detail‑oriented professional who thrives under pressure will fit well in a fast-paced retail