Administration Manager

Longevity Exercise Physiology; Mosman; Hybrid; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Hybrid work from Mosman studio

Apple laptop provided

Free gym membership

Job summary

Longevity Exercise Physiology – Mosman NSW is seeking an Administrative Manager to lead the admin team and scale operations across multiple locations. You will own operational systems, drive continuous improvement, and partner with senior leadership on strategic initiatives.

The role emphasizes systems thinking, process automation, and cross-functional collaboration to elevate client experience and efficiency in a rapidly growing practice.

Qualifications

• Proven leadership experience overseeing admin teams.
• Ability to design and improve operational systems.
• Forward-thinking with a focus on efficiency and automation.

Responsibilities

• Oversee billing, overdues, allocations, and audits; support staff development.
• Lead and mentor the admin team with coaching and performance planning.
• Identify and implement efficiency upgrades across admin workflows.

Skills

Leadership

Systems thinking

Strategic mindset

AI & automation

Coaching

Adaptable

Tools

Practice management software

Job description

Longevity Exercise Physiology – Mosman NSW

We are a rapidly growing exercise physiology company on a mission to enhance and extend the lives of all Australians. Having grown from 1 to 26 locations across the country and a team of 95+ (and counting), we're now looking for a strategic, forward-thinking Administrative Manager to guide our admin team and help us scale smarter, not just harder.

What We Are Looking For

This isn't just a data-entry role — it's a leadership position for someone who thinks in systems, spots inefficiencies before they become bottlenecks, and feels empowered to bring new ideas (including AI-driven tools) to the table. You'll manage our admin team, own our operational systems, and partner directly with senior leadership to foster continuous improvement across the business.

Key Responsibilities

• Admin oversight: Manage billing, overdues, allocations, compliance audits, and third-party liaising, while supporting and up-skilling team members in Exercise Physiology administrative tasks.
• Lead and mentor: Guide the administrative team through coaching, performance development, and day-to-day support.
• Process improvement: Identify and implement efficiency upgrades across admin systems and workflows.
• Advocate for AI and automation: Bring practical ideas for how technology can streamline operations, reduce manual work, and elevate the client experience.
• Strategic planning support: Partner with the Operations Manager and leadership team on new initiatives and company-wide rollouts.
• Systems management: Oversee practice management software, billing, and scheduling, ensuring consistency across our growing number of locations.
• Build scalable standards: Create and refine SOPs that grow seamlessly with the business.
• Cross-functional collaboration: Liaise with practitioners, team leaders, and cluster managers to ensure smooth, connected operations.
• Problem-solving: Maintain a solutions-focused, collaborative approach to overcoming operational challenges.

Our Ideal Candidate

• Health-focused: A genuine passion for health, exercise, and helping people live more active lives.
• Exercise Physiology knowledge: An understanding of the profession, including services, reports, and third-party schemes (e.g., WorkCover and NDIS).
• Strategic mindset: Sees the big picture and understands how daily tasks connect to broader business goals.
• Forward-thinking: Actively looks for better ways of doing things, including the thoughtful integration of AI and automation.
• Demonstrated leadership: Experience managing, guiding, or mentoring a team to success.
• Systems-minded: Comfortable owning, organizing, and improving operational processes.
• Adaptable and collaborative: Flourishes in a dynamic, rapidly growing business environment.

What We Offer

• Competitive salary (~$90K + super) reflecting the seniority of this role
• Genuine influence over how the company scales and operates
• Weekly mentoring and PD (minimum 2 hours)
• Annual team retreats and regular inclusive social events
• Complimentary EP services and discounts for friends and family
• Free gym membership + Corporate Health Plan
• Apple laptop provided
• Hybrid work available — based from our Mosman studio
• And much more…