Administration Coordinator - Waitara

Catholic Healthcare; Newcastle City Council; On-site; AUD 50,000 - 61,000; Full time

Benefits offered by this job

Fitness Passport

Paid Parental leave

Long Service leave

Discounted private health insurance

Additional week of leave for EA shifts

40+ Locations across NSW and QLD

Job summary

Catholic Healthcare in NSW is seeking a dedicated administrator at McQuoin Park. This permanent full-time role provides high-level administrative support, roster management, and customer service to residents, families and staff.

You’ll coordinate fortnightly rosters, assist with room occupancy, and work with a friendly, multi-disciplinary team using Microsoft Office and HR systems like Humanforce. A Cert II or III in Business Administration is preferred, and a genuine passion for caring for the

Qualifications

• Administration experience in a busy environment.
• Cert II or III in Business Administration.
• Proficient in Microsoft Office; IT skills will be tested.
• Able to work independently and in a team.
• Excellent time management and communication skills.

Responsibilities

• Provide administrative support to the home leadership team.
• Manage fortnightly roster publishing and ensure shifts are filled.
• Assist with occupancy of rooms.
• Create a welcoming home environment with high customer service.
• Provide high quality service to families and the community.

Skills

Customer service

Roster management

Administration

Communication skills

IT skills

Microsoft Office

Interpersonal skills

Education

Cert II/III in Business Administration

Tools

Humanforce

Job description

Discover a career where care goes both ways!

• Permanent Full Time
• Pay rate – $36.70 per hour + superannuation
• Not for profit employer, so you pay less tax!

Exciting things are happening at Catholic Healthcare! We have more than 30 years of service in care and we now have over 6,000 employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

Reporting to the Administration Manager at McQuoin Park, you will be providing a high level of customer service, roster management and administrative support to employees, residents, visitors and guests within the home. This is a multi-faceted role requiring good time management, superb communication and strong administration skills. We use a variety of different systems so IT skills here are key. You’ll be responsible for:

• Providing strong administrative support to the home leadership team
• Managing the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees
• Assisting with occupancy of rooms
• Creating a welcoming home environment with a focus on delivering exceptional customer service
• Providing high quality service to families and the community

To be successful in this role you’ll need

• A kind heart and genuine passion for providing high quality care to the elderly
• Proven Administration experience in a busy role
• Cert II or III in Business Administration or something similar
• Ideally used Humanforce for shift/roster management
• Able to work independently and as part of a multi-disciplinary team
• Intermediate to Advanced proficiency in Microsoft Office applications – this will be tested
• Strong interpersonal and communication skills
• Willingness to apply for a Police Check and NDIS clearance

What we can offer you

• Competitive hourly pay rate
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Paid Parental leave
• Long Service leave after 5 years
• Discounted private health insurance
• Additional week of leave for Enterprise Agreement shift workers
• 40+ Locations across NSW and QLD if you choose to move
• A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.