Administration Coordinator

Rashi Joshi; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Permanent full-time

Mon-Fri schedule

Sunshine Coast location

Collaborative team culture

Long-term opportunities

Job summary

Hays on the Sunshine Coast is partnering with a growing local construction services organisation to recruit an experienced Administration Coordinator. The role supports day-to-day operations, coordinates multiple priorities and ensures behind-the-scenes efficiency.

You will manage phone enquiries, emails and schedules, maintain records and assist with workflow coordination. A busy office background and strong organisational skills are essential for success in this fast-paced environment.

Qualifications

• Experience in a trade, construction, maintenance or service-based business is desirable.
• Busy office environment experience.
• Strong scheduling and time management skills.
• Excellent customer service and stakeholder engagement abilities.
• High attention to detail with organisational skills.
• Proactive, solutions-focused mindset with ability to manage competing priorities.

Responsibilities

• Manage incoming and outgoing phone enquiries professionally.
• Handle emails, maintain a busy inbox with prompt replies.
• Coordinate appointments, bookings and job schedules.
• Maintain accurate records and perform high-volume data entry.
• Liaise with customers, suppliers and internal stakeholders for seamless communication.
• Provide administrative support across the wider team.
• Support workflow coordination and daily office administration.
• Follow established systems to maintain efficiency and consistency.
• Support delivery of operational and customer service activities.

Skills

Phone handling

Email management

Scheduling

Data entry

Stakeholder liaison

Administrative support

Workflow coordination

Process adherence

Operational support

Job description

Your new company Hays is proud to be partnering with a growing and innovative Sunshine Coast organisation operating within the construction services sector. Renowned for delivering specialised solutions that support building and renovation projects, the business has established a strong reputation for quality, reliability, and exceptional customer service. Due to continued growth, an exciting opportunity has become available for an experienced and organised Administration Coordinator to join their close-knit team.

Your new role

As the Administration Coordinator, you will play a pivotal role in supporting the day-to-day operations of the business and ensuring everything runs smoothly behind the scenes. This is a diverse and fast-paced position suited to someone who thrives in a busy environment and enjoys coordinating multiple priorities.

Key responsibilities will include:

• Managing incoming and outgoing phone enquiries professionally
• Email management, overseeing and managing a busy inbox, always ensuring prompt replies and follow-up to customers.
• Coordinating appointments, bookings and job schedules
• Maintaining accurate records and performing high-volume data entry
• Liaising with customers, suppliers and internal stakeholders to ensure seamless communication
• Providing administrative support across the wider team
• Assisting with workflow coordination and daily office administration
• Following established systems and procedures to maintain operational efficiency and consistency
• Supporting the smooth delivery of operational and customer service activities

What you'll need to succeed

• Experience working within a trade, construction, maintenance or service-based business is highly desirable
• Previous experience working within a busy office environment
• Strong scheduling, coordination and time management skills
• Excellent customer service and stakeholder engagement abilities
• High attention to detail with exceptional organisational skills
• A proactive, solutions-focused mindset with the ability to manage competing priorities
• Confidence working across multiple systems and following established processes

What you'll get in return

• Competitive salary package on offer
• Permanent full-time opportunity
• Monday to Friday position with early start and finish times, allowing for greater work-life balance.
• Join a growing and successful Sunshine Coast business
• Supportive, collaborative, and welcoming team culture
• Varied and engaging role where no two days are the same
• Work within a business that values initiative, teamwork, and exceptional customer service
• Long-term career opportunities within a stable and expanding organisation