Administration Assistant - TtW

Workways; Moe; Presencial; AUD 54.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900 per yr

Monthly Accrued Days Off (ADO)

Employee Assistance program

Discount private health insurance

Lifestyle discounts

Learning and development opportunities

Descripción de la vacante

Workways Australia is seeking an Administration Assistant to support the Transition to Work program in Moe, VIC. The role involves diary management, front-of-house duties, responding to client inquiries and general administrative tasks within a shared employment services office.

You will assist participants with job search activities, pre-employment tasks, and liaise with various stakeholders to ensure smooth delivery of services across the Latrobe Valley region.

Formación

• Experience providing administrative support in a service environment.
• Proficiency with MS Office and basic computer applications.
• Strong customer service and communication skills.
• Ability to manage diaries, appointments and front-of-house duties.

Responsabilidades

• Provide comprehensive administrative and clerical support across the program.
• Manage diary and mailbox, coordinate appointments and respond to inquiries.
• Maintain records and assist with day-to-day admin tasks.
• Provide front-of-house support for the WFA program and client interactions.
• Assist with pre-employment activities and job search facilities as required.
• Support with appointments and employment referrals as needed.

Conocimientos

Customer service

Interpersonal communication

Organisational skills

Diary management

Educación

Office Administration qualification

Experience in employment/services or community services

Herramientas

MS Office

Windows

Descripción del empleo

Administration Assistant - Transition to Work (TtW)

Location – Moe, VIC

Contract Type - Fixed Term Full-Time Opportunity (6 months with a possibility of extension)

About the opportunity

The Administration Assistant will play an important role in supporting the effective delivery of our Transition to Work youth program across the Latrobe Valley region. Providing comprehensive administrative and clerical support, this role will help keep the program organised and responsive through diary and mailbox management, coordinating appointments, responding to customer enquiries, maintaining records and assisting with a broad range of day-to-day administrative activities.

This position is based within a shared employment services office, the Administration Assistant will also provide front-of-house support to the Workforce Australia (WFA) Program, primarily assisting with appointment management and responding to clients as they attend the site. This role will undertake call centre duties, assist participants with pre-employment activities such as myGov linking and access to job search facilities, and provide occasional support with appointments and employment referrals

Being an Administration Assistant involves:

• Acknowledging and responding to customer enquiries in a timely manner.
• Assisting customers with open access computers, their job seeker profile and resume and applying for work.
• Referring customers to appropriate staff and/or external organisations.
• Actively contributing to the team objectives.
• Providing a full range of administrative and clerical support services for all site staff.
• Providing timely, effective diary management by prioritising and organising meetings in consultation with the relevant Manager.
• Assisting in arranging meetings, workshops and related events.

About You:

• You are passionate about your community and connecting people to opportunities
• You are results driven but people focused - always
• You have sound experience in the provision of administrative support services.
• You have well developed interpersonal and communication skills, including the ability to negotiate, liaise and consult with a wide range of stakeholders
• You utilise your professionalism, confidentiality and finely-honed customer service skills when providing support to our customers
• You are proficient in computer applications, including Windows and MS office suite.
• You can work autonomously and collaboratively in a team environment.
• You understand and have the ability to work within a contractually compliant environment.
• You may have relevant qualifications in Office Administration or experience within employment services, youth services, community services or a similar customer focused environment will be highly regarded but is not essential
• You hold a current drivers license and are willing to undertake a satisfactory Police Check and Working with Children Card as a pre-condition of employment.

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

What we will offer you:

• Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year
• Monthly paid Accrued Days Off (ADO)- Available for Full time employees
• Employee Assistance program including individual coaching and access for immediate family members
• Ability to obtain discounted private health insuranceAccess to lifestyle discounts through partnering organisations.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Access to ongoing learning and development opportunities

Please note that the successful applicant will be subject to a satisfactory Police check andWWVC/WWCC/Blue Card (as required per State/Territory)as a pre-condition of employment.

Aboriginal, South Sea and Torres Strait Islanders are encouragedto apply for this position.

If you have any questions regarding the role please do not hesitate to contact us!

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Workways Australia Limited ACN 141 659 734.