Administration Assistant - Switchboard and Emergency

State Government of Victoria, Australia; Wangaratta; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Novated leasing and salary packaging

5 weeks annual leave + 1 week extra

Holiday swap option

Employee Assistance Programs

Wellbeing programs and gym discounts

Diversity and inclusion support

Job summary

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region, offering acute, sub-acute, aged care and community services. We seek an experienced Administration Assistant for the Switchboard Emergency, with strong communication and organizational skills, able to work in a fast-paced clinical-administrative setting and in a multidisciplinary team.

The role requires flexibility to cover leave and to work across all shifts, including days, nights, weekends and public

Qualifications

• Excellent communication, time management and organizational skills.
• Competent in clinical and administrative settings.
• Familiar with medical terminology and privacy principles.
• Ability to work in a multidisciplinary team.

Responsibilities

• Provide administrative and switchboard support in a busy hospital environment.
• Cover leave as required and be flexible to work additional hours.
• Be available across all shifts, including days, nights, weekends and public holidays.

Skills

Communication

Time management

Organizational skills

Clinical settings

Administrative tasks

Medical terminology

Privacy principles

Team player

Job description

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.

NHW are looking for an experienced administration super star who enjoys working in a busy work environment with excellent communication, time management and organizational skills. The successful candidates must be able to work well under pressure with competing demands, be competent in clinical and administrative settings, and be familiar with medical terminology and privacy principles. The ability to work as a team member, within a multidisciplinary team, is essential.

The position of Administration Assistant - Switchboard Emergency requires the ability to be flexible and have an enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.

The Hospital Switchboard Emergency department operates 24 hours a day, 7 days per week. Availability to work across all shifts, including days, nights, weekends and public holidays is a requirement of this position.

Our Region:

• Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
• An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
• We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
• Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
• Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts. There is also the option for employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Well being programs and discounted corporate gym membership
• Support for our diverse workforce

• Enquiries can be made with Kristy Willmott on [phone]
• Confirmation of Influenza Vaccination or an approved medical exemption is required upon application. Covid Vaccination is strongly recommended
• Applications must address the key selection criteria from the PD
• Employment Statutory Declaration form must be submitted with your application
• All additional documents can be uploaded within the application after filling in the key selection criteria
• Applications close Sunday, 6th of September 2026