Administration Assistant/Scheduler

Stark Medical Pty Ltd; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Stark Medical Pty Ltd in Mount Waverley, VIC, is seeking a proactive administrator to join our National Technical Service team. You will schedule onsite testing, calibrations, and servicing, provide admin support, and help keep our customers informed and satisfied.

If you have excellent communication, strong computer skills (Microsoft Office), attention to detail, and a can-do attitude, you’ll thrive in our close-knit team and enjoy clear career progression.

Qualifications

• Exceptional communications skills, customer service and phone manner.
• Strong computer literacy including Microsoft Office.
• High attention to detail and organisational skills.
• A proactive approach to your work with a strong sense of urgency.
• Knowledge of Australian geography would be advantageous.

Responsibilities

• Providing administration support to the technical service team.
• Scheduling onsite testing services for our valued customers across Australia.
• Performing accounting administrations tasks.
• Responding to customer queries via phone and email.

Skills

Communication

Customer service

Phone etiquette

Detail orientation

Organisational skills

Proactive attitude

Australian geography knowledge

Tools

Microsoft Office

Job description

Stark Medical Pty Ltd - Mount Waverley VIC

Stark Medical is a MedTech distribution company specialising in the supply of Medical, Surgical and Veterinary equipment inANZ. We have an awesome line-up oflife saving equipment manufactured by ourEuropean suppliers, however what sets us apart from our corporate competition, is our ability to harness new technology toprovidea smooth and seamless service to our customers.

At Stark Medical our focus is on the User's Experience. From the time our customer lands on our website, to the moment they feel 100% empowered to use our equipment to diagnose, treatand heal their patients.

This is an excellent opportunity for someone with a positive and can-do attitude to join a fun, dynamic and close-knit team. Using your exceptional customer service skills, you will be the first point of contact to deliver a positive experience for our highly valued customers.

Conveniently based in Mount Waverley with onsite parking available, this role will see you supporting our National Technical Service team to schedule in their appointments to conduct medical testing and tagging services as well as calibration, repairs and servicing.

Some of your responsibilities will include:

Providing administration support to the technical service team

Scheduling onsite testing services for our valued customers across Australia

Performing accounting administrations tasks

Responding to customer queries via phone and email

To be successful in this role you will have:

Exceptional communications skills, customer service and phone manner

Strong computer literacy including Microsoft Office

High attention to detail and organisational skills

A proactive approach to your work with a strong sense of urgency

Knowledge of Australian geography would be advantageous

You will bring your positive, motivated and engaging personality to our rapidly expanding team. Bring your willingness to learn, resourceful nature and commitment to help your team and you will enjoy flexibility with career progression, becoming an integral part of a business providing medical technology that helps healthcare professionals help their patients.