Administration Assistant (Home Care)

People Who Care Inc.; City Of Swan; On-site; AUD 47,000 - 52,000; Full time

Benefits offered by this job

Superannuation

Salary Packaging

Job summary

People Who Care is a not-for-profit organisation serving older people, those with a disability, and individuals facing crises. We are seeking an Administration Assistant to support our Home Care team on a six-month full-time contract, Monday to Friday, 8.00am–4.06pm, in Guildford, WA.

The role focuses on back-office support, client records, and compliance with aged care standards. You’ll work with Care Coordinators, families, and external providers to ensure smooth service delivery, accurate

Qualifications

• Significant administrative experience.
• Strong time management and organisational skills.
• High attention to detail and accuracy in data entry.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to prioritise and multitask in a fast-paced environment.
• A team player mindset with a can-do attitude.
• Certificate III/IV in Business Administration or Community Services.
• Experience in aged care, NDIS, or not-for-profit sectors.
• Knowledge of Home Care Packages (HCP) or CHSP.

Responsibilities

• Provide administrative and clerical support to Care Coordinators.
• Liaise with clients, families, staff, and external providers.
• Process and track client service orders and purchases.
• Maintain accurate client records and data entry.
• Respond to phone, email, and in-person enquiries professionally.
• Assist with general office duties.
• Support compliance with aged care quality standards.

Skills

Admin experience

Time management

Data entry

Communication skills

Microsoft Office

Multitasking

Team player

Education

Certificate III/IV in Business Administration

Community Services

Aged care / NDIS knowledge

Tools

Microsoft Word

Excel

Outlook

Job description

People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. At People Who Care, we’re passionate about helping people live independently and with dignity.

About the Role

We are currently seeking a reliable and detail-oriented Administration Assistant to support our Home Care team. In this vital role, you’ll be the backbone of our client service operations—providing high-quality administrative support, managing records, and helping ensure services run smoothly and meet compliance standards.

Full-time hours (6 Month Contract) - Monday to Friday, 8.00am to 4.06pm (or similar) - $36.21 per hour + Superannuation + Salary Packaging

Key Responsibilities

• Provide administrative and clerical support to Care Coordinators
• Liaise with clients, families, staff, and external providers
• Process and track client service orders and purchases
• Maintain accurate client records and data entry
• Respond to phone, email, and in-person enquiries professionally
• Assist with general office duties
• Support compliance with aged care quality standards

What You’ll Bring

• Significant experience in an administrative role.
• Strong time management and organisational skills
• High attention to detail and accuracy in data entry
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to prioritise and multitask in a fast-paced environment
• A team player mindset with a can-do attitude
• Certificate III/IV in Business Administration or Community Services
• Experience in aged care, NDIS, or not-for-profit sectors
• Knowledge of Home Care Packages (HCP) or CHSP

Requirements

• National Police Clearance

Why Join Us?

• Be part of a values-driven organisation with a strong community impact
• Supportive team culture and meaningful work
• Ongoing training and development opportunities
• Salary packaging benefits for increased take-home pay

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.

Location

Guildford
WA /Australia