Administration Assistant - Gastroenterology - Targeted

NSW Health; Newcastle City Council; On-site; AUD 74,000 - 76,000; Full time

Job summary

NSW Health is seeking an organised Administration Assistant to support the Gastroenterology Clinical Service Unit at John Hunter Hospital. You will handle phones, emails, clinic scheduling, typing of correspondence, and provide confidential admin support to doctors and nurses.

Working with a small team, you will help keep day-to-day operations smooth, maintain confidentiality, and participate in ongoing training. This is a permanent full-time role with a 38-hour week.

Qualifications

• Experience in healthcare administration preferred but not required.
• Excellent attention to detail and confidentiality.

Responsibilities

• Answering phone calls and responding to email enquiries
• Scheduling clinics and coordinating appointments
• Clinically typing correspondence and documentation
• Providing administrative support to Doctors, Nurses and Allied Health staff
• Assisting with the smooth day-to-day running of the Gastroenterology Unit
• Managing sensitive information with a high level of confidentiality
• Working closely with the wider team to ensure administrative tasks are completed accurately and on time

Job description

Administration Assistant - Gastroenterology - Targeted

Keep the Gastroenterology team running smoothly with your skills – join John Hunter Hospital as an Administration Assistant!

Employment Type:PermanentFull Time
Position Classification:Admin Officer Level 3
Remuneration:$73,915.12 - $76,218.80 per annum + super
Hours Per Week:38
Requisition ID:REQ687536
Location: John Hunter Hospital | Awabakal Country
Applications Close: Sunday, 18th October 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Are you an organised and friendly administrator who enjoys being part of a busy healthcare environment? Join the Gastroenterology Clinical Service Unit at John Hunter Hospital and provide essential administrative support to a diverse team of Doctors, Nurses and Allied Health professionals.

Working alongside two other Administration Assistants, you’ll play an important role in keeping the day-to-day operations of the Gastroenterology Unit running smoothly.

What you’ll be doing:
No two days will be exactly the same. Your role will include a range of administrative responsibilities, including:

• Answering phone calls and responding to email enquiries
• Scheduling clinics and coordinating appointments
• Clinically typing correspondence and documentation
• Providing administrative support to Doctors, Nurses and Allied Health staff
• Assisting with the smooth day-to-day running of the Gastroenterology Unit
• Managing sensitive information with a high level of confidentiality
• Working closely with the wider team to ensure administrative tasks are completed accurately and on time

What you’ll bring:
We’re looking for someone who is organised, reliable and enjoys working with people. You’ll bring a positive ‘can do’ attitude and be comfortable managing a range of tasks in a busy clinical environment.

You’ll also have:

• Strong attention to detail
• Good time management and organisational skills
• The ability to work both independently and as part of a team
• Clear and professional communication skills
• An understanding of confidentiality and the importance of handling sensitive information appropriately
• A willingness to learn and contribute to the team

How you’ll be supported:
You’ll be supported by the experienced administrative team within the Gastroenterology Unit, with on-the-job training provided to help you settle into the role. You’ll also complete relevant training through My Health Learning.

What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact ***************@health.nsw.gov.au for confidential support.