Clinical Support Officer

NSW Health; Armidale; On-site; AUD 74,000 - 76,000; Full time

Job summary

Hunter New England Local Health District is seeking a Clinical Support Officer to join the Armidale Hospital Operating Theatres. You will provide administrative support to the NUM and healthcare team and help manage HR, finance, purchasing and payroll data.

The role involves maintaining ward rosters, coordinating meetings, travel, and daily staff scheduling, and supporting accreditation and quality activities. Permanent full-time position with the NSW Health system in Armidale.

Qualifications

• Experience in health administration or hospital settings is preferred.
• Ability to manage data across HR, finance, purchasing and payroll systems.
• Strong organisational and reporting skills.

Responsibilities

• Provide administrative and operational support to NUM and healthcare team.
• Maintain ward rosters and approve roster changes.
• Support recruitment, rostering, leave, payroll and performance reviews.

Skills

Data entry

Roster management

Payroll support

Recruitment support

Quality accreditation

Incident management

Supply ordering

Education

Certificate III in Health Administration

Tools

HRIS

Payroll system

Procurement software

Job description

Hunter New England Local Health District

REQ693755

Remuneration: $73,915 - $76,218 per annum + superannuation + salary packaging

Location: Armidale Hospital

Employment Type: Permanent Full Time

Position Classification: Admin Clinical Support Off Level 3

Requisition ID: REQ693755

Applications Close: Sunday 18th October 2026

About the Opportunity

Join the Armidale Rural Referral Hospital Operating Theatres as a Clinical Support Officer, providing administrative support to the NUM and healthcare team.

The Operating Theatres provide critical care and surgical services to Armidale and surrounding communities, as well as acting as a referral centre for smaller centres within the Tablelands cluster.

About the Role

You will provide a range of administrative and operational support, including:

• Accurate data entry and reporting across HR, finance, purchasing, revenue and speciality systems.
• Maintaining ward/unit rosters and approved roster changes.
• Supporting workforce administration including recruitment, rostering, leave, payroll and performance reviews.
• Assisting with staff recruitment and replacement from casual pools.
• Supporting quality accreditation, incident management and numerical profiling activities.
• Monitoring staff registrations and alerting the NUM to any lapses.
• Ordering and monitoring medical and non-medical supplies and equipment.
• Assisting with patient care information, reports and correspondence.
• Coordinating meetings, documentation and daily staff scheduling to support multidisciplinary ward rounds.
• Organising staff travel and accommodation when required.
• Undertaking general administration to support the healthcare team.

You will also support activities focused on achieving the National Emergency Access Target (NEAT) and National Elective Surgery Target (NEST), including service rounding and reviewing inpatient and outpatient services as required.

Where You’ll Be Working

Armidale Operating Theatres consist of three theatres and an Endoscopy Procedure Room, with two to three operating lists per day.

Services include Orthopaedics, Ophthalmic, General, Obstetrics/Gynaecology, Urology, Emergency and Endoscopic procedures.

You will receive orientation and training within the unit, supported by staff and the NUM, along with online HETI education.

Requirements:

Hold or is willing to undertake a Certificate III in Health Administration or equivalent

What we offer

At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Proximity to shopping and other services
• ADO's each month (for full time employees)
• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.