Administration Assistant - Disability & Superannuation

Shine Lawyers; Parramatta; Hybrid; AUD 52,000 - 64,000; Full time

Job summary

Shine Lawyers in Parramatta is seeking an Administration Assistant / Paralegal to support our Disability and Superannuation team. The role focuses on accurate document handling, cost agreements, and proactive administrative support to maximize client outcomes.

You will work with a professional services team, handling client documents, filing, and liaison with statutory bodies, while maintaining empathy with clients.

Qualifications

• Previous administration/business support experience in a professional services environment.
• Attention to detail in your document management and collation skills.
• A great communicator both verbally and in writing.
• Accurate typing skills with intermediate Word & Excel skills.
• Availability to work full-time between hours of Monday - Friday, 8:15am - 5:00pm from our Parramatta office.

Responsibilities

• Supporting our Legal team with administrative tasks and optimising the use of internal systems to process information.
• Applying attention to detail across general filing, requesting documents from statutory bodies, processing financial expenditure including the creation of purchase orders, photocopying, mail management, and archiving management.
• Providing support for the busy paralegals of the practice, including retrieval of information from clients or third party providers, and preparing cost agreements on occasion.
• Preparing new client documents, ensuring they feel looked after, supported and heard.
• Proactively providing chargeable and non-chargeable support to our Legal team with general administrative duties, to obtain maximum compensation for clients, from file opening to closure.
• Responding to client contact, cultivating strong relationships using empathy.

Skills

Administrative support

Attention to detail

Effective communication

Typing

Client service

Tools

Microsoft Word

Microsoft Excel

Job description

Administration Assistant - Disability & Superannuation

A place for you. It means more here. We bring true purpose, authentic people and a proven path. You bring you.

The Opportunity

At Shine, we champion better justice for our clients. And as a permanent Administration Assistant / Paralegal in our Disability and Superannuation team based in our Parramatta-based office, that starts with you.

With empathy, adaptability and initiative, you'll support our legal team by:

• Supporting our Legal team with administrative tasks and optimising the use of internal systems to process information.
• Applying attention to detail across general filing, requesting documents from statutory bodies, processing financial expenditure including the creation of purchase orders, photocopying, mail management, and archiving management.
• Providing support for the busy paralegals of the practice, including but not limited to retrieving important information from our clients or third party providers, and preparing cost agreements on occasion.
• Preparing new client documents, ensuring they feel looked after, supported and heard.
• Proactively providing chargeable and non-chargeable support to our Legal team with general administrative duties, in order to obtain maximum compensation for clients, from file opening to closure.
• Responding to client contact, cultivating strong relationships using empathy.

• Supporting our Legal team with administrative tasks and optimising the use of internal systems to process information.
• Applying attention to detail across general filing, requesting documents from statutory bodies, processing financial expenditure including the creation of purchase orders, photocopying, mail management, and archiving management.
• Providing support for the busy paralegals of the practice, including but not limited to retrieving important information from our clients or third party providers, and preparing cost agreements on occasion.
• Preparing new client documents, ensuring they feel looked after, supported and heard.
• Proactively providing chargeable and non-chargeable support to our Legal team with general administrative duties, in order to obtain maximum compensation for clients, from file opening to closure.
• Responding to client contact, cultivating strong relationships using empathy.

What you’ll bring

• Previous administration/business support experience in a professional services environment.
• Attention to detail in your document management and collation skills.
• A great communicator both verbally and in writing.
• The maturity to work with our clients who are experiencing hardship.
• Accurate typing skills with intermediate Word & Excel skills.
• You’ll recognise the importance of your role in being the gateway to support our clients.
• The availability to work full-time between hours of Monday - Friday, 8:15am - 5:00pm from our Parramatta office.

Shine Lawyers: A place for you. It means more here.

At Shine, purpose really matters.

• It’s our clients, who summon the courage to stand up to injustice.
• It’s the communities we are part of and support every day.
• It’s our team, who champion what’s right and make this place what it is.

We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves.

And together, we’ve created a place for you to thrive.

Here are some of the things we hope you’ll love about working with us:

• Connect and be you:Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
• Challenge and be challenged:We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
• Achieve and grow:Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond.

Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people.

As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.

We are committed to making Shine Lawyersa place for youby encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates.You bring you.