Administration Assistant

BPT The Birdanco Practice Trust; Perth; On-site; AUD 55,000 - 65,000; Full time

Job summary

RSM Australia is seeking an Administration Assistant to support the SMSF Services team within our Business Advisory division. You’ll provide essential administrative support, collaborating with accountants, advisers, clients and external stakeholders to deliver high-quality service in a dynamic, client‑facing environment.

Ideal candidates have at least 12 months in administration or client service, strong attention to detail, excellent communication skills and proficiency in MS Office.

Qualifications

• At least 12 months' experience in an administration or client service role.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and time management skills.
• Professional written and verbal communication skills.
• Strong customer service focus and a positive attitude.

Responsibilities

• Compile and distribute SMSF financial report packages electronically and in hard copy format
• Manage incoming client enquiries and provide professional customer service
• Assist with client correspondence and documentation
• Prepare invoices and support billing processes
• Onboard new clients and establish records within internal systems
• Maintain accurate and up-to-date client files and documentation
• Liaise with the ATO, ASIC and other professional contacts
• Perform general administration duties, including data entry and document management
• Support the wider SMSF team with day-to-day operational activities

Skills

Attention to detail

Organizational skills

Time management

Written communication

Verbal communication

Customer service

MS Office

Teamwork

Tools

Outlook

Word

Excel

Job description

OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.

Who we are: RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.

About the role:

Looking for a role where your organisational skills and attention to detail will make a real impact? Join our SMSF Services team within RSM's Business Advisory division and become part of a collaborative, supportive environment where you'll play a key role in delivering exceptional service to our clients. This is an excellent opportunity for an experienced administrator who enjoys working in a professional services environment, thrives on variety, and takes pride in delivering high-quality work.

The Opportunity As an Administration Assistant, you'll provide essential administrative support to our SMSF team, helping ensure the smooth delivery of services to our clients. You'll work closely with accountants, advisers, clients, and external stakeholders while developing your skills in a dynamic and growing business.

Key Responsibilities

• Compile and distribute SMSF financial report packages electronically and in hard copy format
• Manage incoming client enquiries and provide professional customer service
• Assist with client correspondence and documentation
• Prepare invoices and support billing processes
• Onboard new clients and establish records within internal systems
• Maintain accurate and up-to-date client files and documentation
• Liaise with the ATO, ASIC and other professional contacts
• Perform general administration duties, including data entry and document management
• Support the wider SMSF team with day-to-day operational activities

About you

To be successful in this role, you'll bring:

• At least 12 months' experience in an administration or client service role
• Strong attention to detail and a high level of accuracy
• Excellent organisational and time management skills
• Professional written and verbal communication skills
• Strong customer service focus and a positive attitude
• Proficiency in Microsoft Office, particularly Outlook, Word and Excel
• The ability to manage competing priorities and work effectively within a team

Life at RSM:

RSM provides a great environment to build skills and confidence and we help our people achieve their best.

We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer.

Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!

• Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.

At RSM, we believe that a little understanding goes a long way in building a fulfilling career. We are dedicated to creating an environment where you are valued for your expertise, but also for who you are as an individual. We believe that success stems from a collective effort, and we foster a collaborative atmosphere where your voice is heard, your ideas are valued and your contributions are recognised. When you choose RSM, you're selecting more than just a job. You're becoming part of an esteemed accounting firm that has consistently been recognized for its excellence. Our unwavering commitment to client satisfaction has earned us the prestigious title of Best Accounting and Consulting Firm for five consecutive years. Be part of a team that continues to set the standard for excellence and connect you to an extensive network of national and global resources.